Reviews
Retired Air Force
2016 Ford Transit Connect 6 passenger Wagon. It is fully equipted. I bought the Transit on first sight. Did not need to test drive, because of past knowledge of the transit in Spain. The price is just a little bit high. I am fully satisfied with my wagon at this time. I have driven it a little over 1500 miles. I have only had it in the shop once. The Tech checked it out an explained to me what he had found. There was nothing wrong. I have had outstanding support from the whole Steve Rogers team. What I have seen and heard about Mr. Steve Rogers. It is no wonder that his team is so customer service oriented people. My only regret is that I did not know about Steve Rogers Ford dealership when I came to Ohio 3 years ago. I have been driving Ford motor cars since 1952. Don Burpee
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
very good usually but depends on who waits on you. The young man working in the service area is GREAT! The older gentleman makes me feel like an idiot when I ask questions so I would rather mot deal with him. He needs to think before he speaks. Maybe not work in customer service.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to buy a car
Great staff. Dennis helped me with the car I wanted with the features that I was looking for. Very patient and easy going atmosphere. No pressure to buy. Just overall a great first car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Steve Rigers
Great as usual, guys attention great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Philip! Thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!
Steve rogers Ford
Ford Edge 2012 Service has always been great. Dennis Osworth is very helpful and a great person to work with.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Getting it done
The ABS and traction control lights came on and stayed on. They ran the codes, called me and advised that one of the wheel bearings went bad and needed to be replaced - they had one on hand, replaced it and got me back on the road the same day. Their courtesy shuttle ran me back home after I took the car in and picked me up when they finished the repairs. Great customer service and very professional, knowledgeable team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
serivice
Great service and really frendly to work with. Always takes good care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, William! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Awesome Service!
Easy Peasy! Service was good as always!! Picked up my car from my house and returned it nice and clean!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Made easy
I just stopped in killing time and looked at the new F150. Bought a truck that day. Dealership made it easy. Just that simple.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Joan Faber
Great dealership to buy and service your vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase