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Tunkhannock Auto Mart

(700 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Quick, Convenient, and Friendly

I have purchased 3 trucks from Eddie in the last 10 years, and he always comes through with a good deal. As long as I am buying a Ram, i will be going to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The right choices !

Eddie was great in giving me all the right information so I could make the best decision for me ! And he went over everything possible to make it great. I am extremely happy with Eddie and my choice of vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very pleased.

Eddie worked every angle to get me in to my new 2016 Cherokee, and I could not be more pleased. Thank you again for all the hard work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Service

Eddie was outstanding. He helped with every Question & Concern I had . He was never pushy ,which helped me know & feel good that I was dealing with a Great Dealership .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Installation of a hitch on my 2015 and my 2018 Jee

Second new Jeep, second hitch install, first time they chipped the paint they told me they were going to send it to their body guy, all they did was take a paint pen which rubbed off in the parking lot and they had it two days. Second Jeep the gouged the bumper in one place and scratched in another. I am going on 3 weeks without an answer as to how they plan to fix this and additional e-mails go unanswered. FYI - the initial e-mail was also sent to who I believe might have been the manager at the home office.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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hitch install

Bought two new jeeps, both had to have a hitch installed, both times my paint was damaged. On my 3rd week waiting for an answer. Additional emails are unanswered

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
5 people out of 5 found this review helpful.

Wonderful experience

Went and got what I was looking for told them what we wanted to spend they weren’t pushy extremely happy with my purchase and the service was excellent brought my Jeep home same day thank you Tunkhannock Auto Mart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New car

Had another great experience buying my wife here new Jeep Compass at Tunkhannock auto mart an of any one goes there to get a car ask for Eddie he is a good sales man the whole crew there was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Buying Experience

Had an excellent Jeep buying experience with Eddie. He was very knowledgeable, courteous, thorough and fair. It was the first stress free car buying experience I ever had. Eddie is very helpful and goes above and beyond to make the deal happen. I highly recommend contacting Eddie if you are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and stress- free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Chrysler Jeep Ram

Pleasant Buying Experience

My buying experience was professional, thorough and pleasant thanks to Eddie S. He had everything perfectly coordinated the day I got my new Grand Cherokee and took the time to go over the vehicle features with me. Eddie and Tunkanock Auto exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Enjoy the Grand Cherokee! Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart