Skip to main content

Tunkhannock Auto Mart

(700 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience, again!

Eddie helped me to secure a perfect Wrangler in November 2010. Now, it was a pleasure to work with him again to get this one. I couldn’t been happier with his easy-going attitude and his calm approach. Thanks! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Let us know if you need anything in the future, and thanks again! David Senkow Managing Partner Tunkhannock Auto Mart Dodge Chrysler Jeep Ram

Easy buying experience

This is the 4th vehicle I bought from Tunkhannock Auto Mart. I have always dealt with Eddie and never had any bad experiences. Eddie is always easy to deal with in any situation and never makes you feel pressured to buy a vehicle. The last 2 vehicles I have bought from him have been done mainly over the phone which can be challenging itself but Eddie still went above and beyond to make sure everything was handled correctly and done to our satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. . I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! David Senkow Managing Partner Tunkhannock Auto Mart Dodge Chrysler Jeep Ram Tunkhannock Auto Mart

My third time purchasing at Tunkhannock Auto Mart

I have purchased 3 vehicles here. 2 new and 1 used. The buying experience was a not a problem with all 3. I recently traded in the used vehicle for the second new vehicle. Staff is very friendly and helpful. Very professional and no pressure. Facility is very clean. They do what they say and say what they do. Will purchase here again when necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying our Jeep was a pleasant experience.

Eddie worked with us to find the vehicle that meet all of our requests. We were pleasantly surprised with how hassle free this whole process was from walking in the door on day one to picking up our vehicle a few days later. We did not have to keep calling for updates since Eddie keep us informed through every step of the process. Thank you Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart.

Excellent

I have to say my experience was outstanding. Working a full time job and being on the road and out of the area a lot it was great to have them deal with me over the phone and allowed me to fill out my credit application on line. Eddie ( my sales man ) was professional and yet friendly. I would recommend him to my friends and co workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! David Senkow Managing Partner Tunkhannock Auto Mart Dodge Chrysler Jeep Ram

Will Never Return

Won’t give a single star due to multiple negative experiences since purchasing a new vehicle here. Was told to “take it somewhere else” if I am that unhappy with their service dept. That sounds like wonderful customer service to me! I will never return or recommend this dealership or service dept. to ANYONE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
8 people out of 8 found this review helpful.

Great to deal with...

I’ve been dealing with Tunkhannock Auto Mart for many years because the staff is easy to work with, they offer great pricing, and always deliver what was promised. Eddie is great to work with, always returns calls/texts quickly, and is very knowledgeable. He makes the buying process easy. I would highly recommend Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

New Jeep Grand Cherokee Experience

Tunkhannock Auto Mart is a fantastic dealership. Have bought multiple jeeps here. Eddie Schwartztrauber is awesome and will have you driving away in the vehicle of your dreams! I have recommended Eddie and Tunkhannock Auto to many people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart. Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Best Purchasing Experience

After randomly searching for a truck, I came across an inventory model at Tunkhannock Auto Mart. I left and message and received a call from Jeremy. He went through all of the used stock they had and came across a truck I might like. Since I had done some previous research online, I sent him links to other trucks and he was able to do a comparison for me. I decided to take a trip up to the dealership and they treated me great! We went for a ride around in several trucks settling on the first original recommendation he had. Over all, it was a no BS experience. Jeremy was really friendly and upfront with everything. It was the best deal I've ever gotten in all the years I've been buying vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. I'm happy Jeremy was able to make the process easy and pain free. Sincerely, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Great Dealership Great Sales people

My wife and I recently purchased a 2018 Jeep Cherokee Limited. Our experience at Tunkhannock Auto Mart was great. Our salesman Ryan was very professional and went out of his way to get us a great deal. There was a great selection of models, colors and options to choose from. From our experience we would definitely recommend Ryan and Tunkhannock Auto Mart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No