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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Good Outcome

Well had the intentions of purchasing a truck got looking at them and saw some I really liked so Eddie and I sat down and ran the numbers well they were to high for my budget then I saw the Chrysler 200 s fell in love with it we sat down on the following Monday ran the numbers and boom we got it done the numbers Matched and Eddie helped me out by showing me several ways to see a payment plan got it done and I dove away with the car that wedsday would send anyone down friendly People Thanks Again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Let us know if you need anything in the future, and thanks again! Best, David Senkow Managing Partner Tunkhannock Auto Mart

Excellent Service!!

I was very pleased with the sales and service I received at Tunkhannock, they were all so welcoming and were fantastic to deal with!! I would highly recommend Tunkhannock Auto Mart and their service! I look forward to sending family and friends for great deals! Eddie and Jeremy go above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Jeremy and Eddie, they are extraordinary Sales Consultants. We are so pleased you appreciate them as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

Exceptional from start to Finish!

We were referred by another very satisfied customer. Eddie made every part of this transaction a breeze, from selection to pick up! The entire process and staff are friendly, knowledgeable and give 150% to assure customer satisfaction. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Compass Trailhawk

Eddie went above and beyond to do what he could for me. He was respectful and made 100% sure I knew this is what I wanted before confirming the sale. He goes out of his way to ensure you get the best experience he can provide.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome Experience!

Extremely happy with how fast the transaction was. I knew which jeep I was there to look at. Everyone was very accommodating to my time schedule! 30 day check up was less than an hour and everyone was very friendly. Eddie did a great job of following up and making sure all was great! Very happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time from your busy schedule to write a review regarding Eddie and the service department at Tunkhannock Auto Mart. We truly appreciate the kind words. Sincerly yours, Linda Kane Customer Service Representative Tunkhannock Auto Mart

Purchase of a jeep

I had a wonderful experience at tunkhannock auto mart. All around great staff. They are diligent in finding you the best deal they can. They helped me when no one else would and ended up getting me a brand new jeep! Very competant helpful and polite staff. I would recommend to anyone. I would also personally recommend eddie to anyone he was excellent! When youre ready call eddie! Im glad i did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great!

Treats you fairly, with respect, and always trying to get you the best deal possible. My second vehicle from Tunkhannock auto Mart (Eddie Swarztrauber). When your ready call Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A real pleasure.

Being a recent widow and knowing nothing about the auto business, I was treated with compassion and understanding. Eddie made me feel like family and helped me immensely through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience

Professionalism by all, excellent and fair in their trade-in offers, no pressure to make a purchase. Also, the friendly demeanor of Eddie was appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Awesome experience with Eddie Schwarztrauber. Great attitude and very patient!! Not my first truck I bought there and I'm sure won't be my last . Great guys all around !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.