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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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I WAS READY

Eddie and the whole team at Tunkhannock Auto Mart went above and beyond my expectations. Told Eddie what vehicle the wife and I were interested in and what time we would be there. When we pulled in he had the Jeep out front and running ready to go. Through the whole process Eddie didn't try to sugar coat nothing and was very honest about everything. Not to mention Eddie and the finance department stayed passed closing to get us in our new Jeep that night. I would highly recommend Eddie and the whole team at Tunkhannock Auto Mart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie and our Finance Department. Let us know if you need anything in the future, and thanks again! Sincerely, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

See review below

I have worked with Eddie on several purchases from the dealership. I would recommend him to anyone because he demonstrates all the finest qualities that you want in a professional, among them honesty, knowledge, communication and caring just to name a few. I can assure you that he represents Tunkhannock Auto Mart in its best light. The dealership is fortunate to have Eddie as part of their staff and of course, Kevin as well. If I can provide any further information, please do not hesitate to contact me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Sincerely, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

We always buy at Tunkhannock Auto Mart

As always Tunkhannock Auto came through for us with best vehicles but also best experience buying! Eddie is always no bull salesman and gave us another great deal! Salespeople work together to help each other which made our experience here great! Christian started the process and Eddie finished with professionalism and Knowledge of their vehicles.. Thanks again, Earle& Joanne😎😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that he and Kristian made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

Exceeds Expectations!!!

Working with Eddie was effortless. He helped me get exactly what I was looking for and was super friendly and knowledgeable. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. I'm happy Eddie was able to make the process relaxed and pain free. Eddie likes to make car-buying an easy-pleasant experience. Thank you for your business and happy & safe motoring! Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Excellent service

This is the 4th or 5th vehicle purchased through Tunkhannock Auto Mart and as always in the past they went above and beyond to get me in the truck I wanted. I've always dealt with Eddie but on this day he was off however on his day off he was still part of the deal texting me and even calling me at one point to congratulate me on my new truck. I dealt with Kristian for my truck this time and he was excellent very helpful and went above and beyond for me. He was very helpful and knowledgeable about the truck also even found extra money in the rewards account I've had from other vehicles purchased there to apply to my new truck that I didn't even know about. Overall if you're looking for a dealership that values you as a costumer and will do what it takes for you to get the vehicle you want stop in and see the staff at Tunkhannock Auto Mart can't say enough good things about the employees that work there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome Back! We are thrilled to know your time at Tunkhannock Auto Mart was memorable and we will be sure to share your kind comments with our team including Eddie. Happy & safe motoring!

Eddie!

The salesman Eddie Schwarztrauber does a great job. He's our go to guy for Jeeps! Recommend highly. We you are in the market for a new vehicle call Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A plus

Eddie was very knowledgeable and treated you like a friend, never left you in the dark, even after we ordered the vehicle, he always keep us up to date. HIGHLY RECOMMED EDDIE (Great Guy)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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When you're ready, call Eddie..

I am a person that absolutely dislikes the whole vehicle buying process. Going into it puts me into a verbal combative mood knowing it's going to be a back and forth numbers game. No matter what deal is struck I always leave feeling beat up and defeated. This time our sales professional Eddie had me calm and relaxed through the process. He was great to deal with and we had a good time. Eddie also went the extra mile by getting our truck in for a last minute request for a trailer hitch. We really appreciate the attention he gave us which was pretty much the better part of the afternoon. We are repeat customers and will be again. Thanks Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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It was awesome 😊

Eddie is a really good sales man he is very much on top of things . And worked very hard to help me get into my new jeep , Thank you so much 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very informative!!

Eddie was great to work with!! He explained how everything in the truck worked & took the time to go over all our purchasing options!! He made it about us & not just another sale. Would highly recommend him to anyone looking to purchase & would definitely buy from him again!! The whole dealership seemed very friendly & willing to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.