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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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When you're ready!!

Eddie & Tunk Auto Mart always supply us with valuable cars of our choice, right down to the color and features!! Whatever vehicle we wnt, Eddie finds the car of our dreams! I'd definitely recommend him & Tunk Auto Mart to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesman and extremely easy to work with!

Eddie was by far the best salesman I ever had. He's always willing to go the extra mile to help out and was always available to answer any question or concern that I had. Highly recommend seeing Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

very professional

Eddie was easy to deal with and answered all of my questions . It was a very good experience. all staff I talked with were very professional. Love my new RAM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Beyond thrilled with my new Grand Cherokee Overland, but...

..but PLEASE don't tell my Wrangler!!! That's right, as of yesterday, I am the proud owner of TWO jeeps, both purchased from Tunkhannock Auto Mart with the help of Eddie Schwartztrauber. This more recent experience really spoke to his "when you're ready, call Eddie" catch phrase. I saw this Jeep on TAM's website Sunday and just KNEW it was one I'd been patiently looking for for months. A Monday morning test drive confirmed that and I drove it home later that day. I was READY, called Eddie and he got it done! That said, rewind 12 years to my Wrangler purchase and I most certainly was NOT ready...I wandered onto the lot out of disgust for the rental I was stuck in after a car accident. I was bound up in insurance company red tape and about to run out of my rental allowance. I was both naive and unnerved for fear that I'd soon have no way to get to work and naturally took it out on the car salesman lol. After a quick greeting, I confidently rattled off what I thought was a completely unreasonable list of required specs...Eddie pointed across the lot with a grin to my "dream" TJ and she's still parked in my driveway today! It was NOT easy (or at all fun) trading a wrecked vehicle and he went above and beyond making it as smooth for me as possible. Point is, ready or not ready, call Eddie. He is a true professional, both knowledgeable and available to help irrespective of where you are in the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome Dealership

I have bought 3 vehicles from this dealership and would not go anyplace else. When I was ready to purchase my last vehicle I went to see Eddie. I knew what I wanted and Eddie found my vehicle. This dealership has excellent customer service and is so great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Customer Service was incredible

I originally talked to Jeremy about a totally different vehicle on the lot. When I saw the 2006 Jeep Commander, I knew that's what I wanted. We talked numbers and Jeremy worked some magic. I got the price I was looking for and even an extended warranty. Jeremy was great to deal with and made a customer for life out of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I came I road it and I got it

Eddie took me under his wing and showed me the jeep and we talked ran the numbers till I got what I need and they were happy I'm happy it was a great Experience they are a great dealer ship Go see Eddie and he will hook you up

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer service

I purchased a 2010 ram 1500 and I had to go through some obstacles to make it happen but Eddie was patient and very helpful and made the buying experience the best I've had ever experienced I will for sure be a repeat customer, when your ready call eddie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Enjoyable

When a someone is willing to help even when they are about to close, means we are more than just sales. Thanks Eddie for giving up your time to help me ( I am pretty picky to) find the truck I wanted and not trying to talk me into something else to make it easier on you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2016 ram 2500

Jeremy was great and made my experience very pleasant. He is an outstanding guy and went above and beyond to make the deal happen. Very satisfied going to this dealership an 1hr 30 mins away from my home Thank you Jeremy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.