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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Friendly service, fast

I went in to test drive a 2015 Chrysler 200S around 9 in the morning. By 10:30, I had a new car! The process went much quicker than I expected and Eddie was great to work with. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Skeptic

As I walked through the door and met with Eddie I told him I hated the car buying experience. He laughed and told me he would make it enjoyable he promised. I've known Eddie along time. We even graduated together from highschool. Well Eddie you made the experience less painful than I thought it would be. We even had a few chuckles. So.... Thank you. When I'm ready again. I'll call Eddie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Dealership

Matt Kerr is an excellent salesman, He is knowledgeable about the vehicle we purchased and answered any questions that we had . Very impressed and will come back and tell others as well about the GREAT! service thanks again Matt Kerr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchase of a Jeep Patriot 2016

In the last 40 years I have purchased many cars for myself and family this by far was the most pleasant one of all. I took a ride to Tunkhannock Auto Mart on my day off and met with Travis Haldeman . I told him about my trade and the budget I needed to stay within for my daughters purchase of a new Jeep Patriot . He took me through their large inventory and they had the exact model she wanted. Now I thought would be the hard part however Travis gave me fair trade value and before I new it the transaction was wrapped up. That evening my daughter drove back home in her new Jeep . No question I will be buying new cars in the future but I know where I'll be going . Travis provided the answers I needed quickly and set up the financing we needed . Thanks again Travis I will be spreading the word with my family and friends and I'm sure you will be hearing from them soon , truly a well earned 5 star rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Eddie's the best

Second certified-used Dodge Grand Caravan we've bought from Tunkhannock Auto Mart and Ed Schwarztrauber. Great service, welcoming, and a great price. Ed is a straight shooter and we didn't feel rushed or forced into anything. He took the time to listen to our needs, both vehicle and financially-wise, and set us up with a great vehicle. His son, Jeremy, also went above and beyond in helping us make our choice. Thanks to the Schwarztraubers we plan on continuing to make our vehicle purchses at Tunkhannock Auto Mart for years to some. Thanks Ed and Jeremy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesman

Extremely pleased with our salesman, Eddie, for getting us the exact car we wanted so quickly. Even the paperwork was done quickly and we were able to drive home with our new 2016 Dodge Challenger R/T Scat Pack in no time at all. I would definitely see Eddie again when we decide to purchase another vehicle and Tunkhannock Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Returning customer

This will be my third vehicle from Eddie Schwartzrauber @ Tunkhannock Auto Mart. Eddie does not push you towards something you do not want, nor can afford. A couple months back, I found a jeep, but the numbers just didnt work. Eddie promised me he would keep looking for me, and he did! He called me up on a Monday night to tell me about a trade in he thought I would like. Thursday morning I told him to start the paperwork, we took it for a quick test drive, and an hour later I was leaving in my "new to me Jeep!". I am in love with it, and so thankful to have such a great experiance, with a great sales rep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

I got a certified used Grand Cherokee that certainly feels like a new car at an excellent price. Jeremy went above and beyond to make sure my needs and expectations were met. Would definitively come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very good dealership

Very good service and purchasing negotiations. Good people to deal with and take time to talk to you. No pressure sales and wide variety of vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We love to hear that car buying can still be fun, especially when working with Eddie, he respects your time and puts in the extra effort to make sure all of his customers leave pleased with their car shopping experience. Enjoy your new ride! Sincerely, Linda Kane Customer Care Advocate Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Excellent Service!!!!

We love buying/leasing our cars through the Tunkhannock Automart. The service is fantastic. Our salesman Eddie is always on point. The rest of the staff is also great to work with!!! Can't imagine going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so appreciative that you would take the time to share your experience at Tunkhannock Auto Mart. I am glad Eddie was able to provide you with the type of service that takes the pain out of car-buying, and actually makes you "Love" to be doing business with us!