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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Ask for the Eddie Experience, you won't be disappointed!

Our Sales Representative, Eddie, was knowledgeable and patient. We had many questions and were uncertain whether we even wanted to even commit to a purchase. He had us test drive the particular Jeep model we were interested in and provided answers to everything we wanted to know. Once we were ready, Eddie located exactly what we were looking for making this experience simple and stress free. At no time did we feel pressured and Eddie was an absolute pleasure to work with. Based on our incredible experience, I definitely would recommend to anyone that is in the market for another car or just thinking about it to call Eddie at Tunkhannock Auto Mart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

I went in to see Eddie about trying to locate a particular new car. I ended up factory ordering what I wanted after a search of other dealers inventory. I am so glad I did! It came in a lot sooner then I expected and was exactly what I wanted. Eddie was then able to work with me to find financing that was better than what I had pre-approved from my own financial institution! Overall the experience was amazing. This was my 3rd new car from Tunkhannock Auto Mart and probably won't be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our first Jeep! :)

Both Tony and I had a great time picking out our new Jeep! The process actually started a couple of months ago with our first trip to see Eddie and take a test drive- we let him know what we were looking for, in what time frame, and he took great care of us. He made time for us on a very busy Memorial Day to complete the deal. He took the time to explain the process, and even sat with us to go over all the bells and whistles included with our vehicle. We drove away with a fantastic, very, VERY COOL Jeep Wrangler Sahara, very pleased with the great service we received. Thanks Eddie!! :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

When Your Ready Definitely Call Eddy!!!

We had a wonderful experience and highly recommend both Tunkhannock Auto Mart and our sales guy Ed to anyone looking to purchase a vehicle. Ed was knowledgeable, enthusiastic and great at his job. We keep going back to him because he makes buying a new car easy. He really cares about his customers and takes pride in his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

First car experience was incredible!

I had an old truck and needed an upgrade. Within two days, Travis at the Auto Mart had me driving off in a 2013 Dodge Dart, and I've been happy ever since! I recommend these guys to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

excellent experiance

very knowledgeable on products and will do every thing he can to assist in your purchase eddie is a top of the line salesman and friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

When you're ready, call Eddie!

After a year of searching, fighting with life's issues, and a loss of a different vehicle, Eddie proved his worth in gold. He was patient, understanding and most of all persistent in his search for a match in vehicles for me as a person. Walked into the dealership and was at ease, Eddie treated me as family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to say such kind things about Eddie. We know that at times car-buying can be ...stressful. We strive to make it a pleasant experience for our customers. I am glad Eddie was able to do that for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart DODGE RAM CHRYSLER JEEP

New Car

Very friendly and knowledgeable staff. Everyone helpful. No pushy salesmen. Through email or texting ,always had a quick response. Great price ! Leon was very helpful and patient ! First time buying from Tunkhannock Automart, would definitely buy from there again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We love to hear that car buying can still be fun, especially when working with Leon, he respects your time and puts in the extra effort to make sure all of his customers leave pleased with their car shopping experience. Enjoy your new ride! Sincerely, Linda Kane Customer Care Advocate Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Fantastic Experience

Eddie is one of the best salespeople I have ever dealt with. He is responsive to emails, knows the products, friendly, quick, and efficient. This is the second Jeep I have purchased off of him, and he has earned my business in the future. Thanks for the great experience man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how things went. We're thankful you gave us the opportunity to show you how we do business, a second time. Happy motoring in your new Jeep! Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Ram Chrysler Jeep Dealership

Great service!!!!!

The service was great and very helpful. I would recommend this dealership to any and everyone!!!! The salesman was excellent and very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so glad Eddie provided you with a great experience and exactly what you wanted. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Ram Chrysler Jeep Dealership