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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Quick Service

I has an issue with my jeep the day before going on vacation. I called the service department and Jackie told me I can bring it right up to see if it would be a quick fix. Once I got up there, they were very good to me. They got my Jeep in the garage in a timely manor. I am currently still in the waiting room waiting for the report, however their ability to try and help me out is above and beyond what I expected. Great Place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Perfect

This is the fourth or fifth time I've purchase a mini van at Tunkhannock Auto Mart from Eddie Schwartrauber. He listens to what I want, finds it & gives me the best price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your day to share your experience with us! We are so pleased to hear you had such a positive and enjoyable experience working with Eddie. Congratulations on your recent purchase!!

Thrilled Renegade Owner

Super easy experience. Leon was great to deal with. He took the time to answer all of my questions. Left with my new Jeep the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I just wanted to say thanks for the kind words. Car buying can be very frustrating so we try very hard to make it easy and enjoyable. I'm happy Leon able to do just that. Thanks again and best of luck. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring!

by far the best dealership in pa

Tunkhannockautomart is by far the best dealership in pa, no pushy salesmen that stick you in something you dont wast, went to 2 different dealerships and all were either pushy or snobby , tunkhannockautomart was not like that , our salesman (Travis Haldeman)was very down to earth &family oriented, He made sure we liked our ride before he ran our credit, every other dealer ran our credit first, by the time we got to tunkhannockautomart our credit had been hit 8 different times by 2 different local jeep dealerships in the scranton area, it was worth the 30 minute drive to go to tunkhannock to get the vehicle, i just wish i went there first

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to share your experience with others! We enjoy serving our customers and it is always a joy to hear people say they liked our people and professionalism; Travis is a wonderful sales consultant. Many thanks and safe motoring from the entire staff at Tunkhannock Auto Mart Dodge Chrysler Jeep RAM!

Great experience

Eddie was really helpful and made the process easy even when we weren't always fully prepared. We had a long drive so he was extremely accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We love to hear that car buying can still be fun, especially when working with Eddie, he respects your time and puts in the extra effort to make sure all of his customers leave pleased with their car shopping experience. Enjoy your new ride!

Made buying a new car a total breeze!

From looking at a truck to finally driving off the lot with it, this experience was easy and enjoyable! Leon was very nice and accomadating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how things went. We're thankful you gave us the opportunity to show you how we do business. Leon thanks you too!

Place to buy your next vehicle Tunkhannock Auto Mart

Great experience. Bought 5 new vehicles at Tunkhannock Auto Mart. No pressure and friendly dealership. Ty Eddie and Tunkhannock Auto Mart!! Keep doing what your doing. Ty again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow - your 5th vehicle, many thanks for your continued business and kind words. Eddie is known for doing an outstanding job. We're happy to hear he and our team provide you with such an outstanding automotive experience. Best of luck and thanks again!

Quality Service

Tunkhannock Auto Mart is a phenomenal dealership. I was a difficult client. I wanted a specific Jeep Grand Cherokee and I was not willing to compromise. My sales person, Eddie Schwarztrauber, went above and beyond to find what I wanted. He called numerous other dealerships trying to work out a dealer trade. After over twelve dealerships said no most sales people would have given up, but Eddie was determined. He didn't give up until he had gotten what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your day to share your experience with us! We are so pleased to hear you had such a positive and enjoyable experience working with Eddie. Congratulations on your recent purchase!!

Wonderful experience

I viewed Tunkhannock Auto Mart's selection of vehicles on line. I found one I was interested in and called to inquire about it. I was helped by Eddie Schwarztrauber. He was extremely pleasant and patient during our phone call. Once I arrived at the dealership he did all he could to help me make the right decision regarding the purchasing of a vehicle. I would highly recommend Eddie to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I just wanted to say thanks for the kind words. Car buying can be very frustrating so we try very hard to make it easy and enjoyable. I'm happy Eddie was able to do just that. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Thanks again and best of luck.

Very pleasant purchase

Eddie and the staff at Tunk auto mart is great to work with this truck is the third vehicle we have bought from Eddie and every time has been the same very pleasing for us Eddie and tunkannock auto mart is where I will be buying all my vehicles from now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time out of your day to give us this great feedback! Thank you for your continued business, we are so grateful! We look forward to seeing you around the dealership and will happily assist you with anything you may need in the future! Call us anytime!