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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Great experience..quick turn around time..Did everything...

Great experience..quick turn around time..Did everything that was promised..Nice bottom line price without having to go over and over pricing. We will be returned buyers in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First, I am very happy with my Jeep so far. LOVE...

First, I am very happy with my Jeep so far. LOVE satellite radio. I appreciate Joe's patience with me. I understand his goal is to sell cars and it took me several weeks to come to that end. He kept in contact, but did not overly pester me with whether or not I was ready to buy. I was a little disappointed that I had to pay a little more than the original numbers we hashed out, but again, I took my sweet time in coming to a decision and was still able to recieve a rebate and end up with a "reasonable" car payment. This is my first new car in a decade - I vacillate from being exctied to experiencing buyer's remorse. The day I received my car was quite an experience. I appreciate that Joe was willing to drive to Scranton in the rain to pick up my vehicle, but the paperwork and the wait was quite long. Maybe an offer of some coffee or at least someone to come an explain that the place was very busy that day and why I had to wait would have been helpful (I kept thinking something was wrong,and I wasn't going to be able to make my purchase that day.)? Overall, I am pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

When i was shopping for my latest vehicle i came across...

When i was shopping for my latest vehicle i came across what i was looking for online. The price was good along with the year and milage. I met Joe the day i went to look at my jeep and was very satisifed with his service. When im in the market for another one i'm sure i'll go to tunkhannock auto mart again..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ed was great to work with and this is the second vehicle...

Ed was great to work with and this is the second vehicle we purchased with him. We definitely plan on working with Ed again to purchase our next family vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Eddie was great to deal with. Second vehicle we bought...

Eddie was great to deal with. Second vehicle we bought from him and another to come in the fall! The service department is top notch and friendly as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Followed Eddie from his previous dealership; Tunkhannock...

Followed Eddie from his previous dealership; Tunkhannock Auto Mart really made him into a great salesperson. Much more personable and freedoms to work with customers on different levels. Everyone is as involved and helpful as they need to be without sales pressure or cheesy tactics. Great people, great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Joe was professional in his interaction with us .he has a...

Joe was professional in his interaction with us .he has a true passion for what her sells . His photo album on his desk made me trust him .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought my second car from joe. Nice to deal with not...

Bought my second car from joe. Nice to deal with not pushy at all. Would highly recommend. Good pricing and really enjoyed working with joe. Will be back when I need another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Joe was professional and efficient. With his help we...

Joe was professional and efficient. With his help we drove away in a new vehicle in about 2 hours. He even stayed past closing time to ensure that our needs were met. We recommend Joe and the dealership without reservation. Jennifer and Carmen Ambrosino

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is the second vehicle i have bought from Eddie, he...

This is the second vehicle i have bought from Eddie, he really goes the extra mile to put you in the vehicle that you want, not one that you settled for, and at the price that you need. This dealership gives you more money for your trade than most others, and prices their vehicles very reasonably. I will definitely be doing business here again, and going right to Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.