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Reviews

Average Ratings

5.0
22 lifetime reviews.
  • Ralphs auto

    My name is Amy and I just purchased a 2009 Honda accord from Ralph's I've been going to Ralph's for some time for all my maintenance on my old car...


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    My name is Amy and I just purchased a 2009 Honda accord from Ralph's I've been going to Ralph's for some time for all my maintenance on my old car and everyone there is a peach!!! Nothing but the best and the car I just purchased is fabulous great service and best of all....... Honesty

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Ralph's = Great Buying Experience

    I recently purchased a 2004 Jeep Wrangler from Andy at Ralph's. Although it was about a 40 mile drive, I choose to travel to Ralph's based on cust...


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    I recently purchased a 2004 Jeep Wrangler from Andy at Ralph's. Although it was about a 40 mile drive, I choose to travel to Ralph's based on customer reviews and their description of the Jeep. I found the Jeep exactly as it was described and took it for a test drive. I put a hold on the Jeep with the promise that their service dept would fix some minor issues with the vehicle. The response was quick and two days later, I returned to complete the purchase. I drove the vehicle again, Andy came through with his promise and I left a very happy customer in my new Jeep. I would recommend Ralph's to anyone looking to purchase a used vehicle. 5 Stars!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Pleasant experience

    I purchased a car at Ralph's, a few months ago and the whole process was pleasant. The car, as presented was immaculate. They popped on the pla...


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    I purchased a car at Ralph's, a few months ago and the whole process was pleasant. The car, as presented was immaculate. They popped on the plates and sent me on my way for a test drive. The car was to my liking, we agreed upon a couple of preventative maintenance items, that I requested, a price, and the deal was done! During the warranty period, one minor problem surfaced. A new part was ordered and installed without hesitation. Both the sales and service folks are friendly and accommodating. A good place to do business!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great car buying experience!

    Wow! Best car buying experience ever (including purchasing new cars). Great customer service. Ralph waiting late in the day for me to arrive so ...


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    Wow! Best car buying experience ever (including purchasing new cars). Great customer service. Ralph waiting late in the day for me to arrive so that I could see the car I was interested in. Andrew was superb in working on the sale. He gave me a fair price on my trade, made sure that the car was in perfect condition for pick up and took care of all the required paperwork. There was no pressure or exhaustive haggling. The whole experience was pretty much stress free. Prices were reasonable and customer service was exceptional. I highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Customer Service

    Can't say enough about the whole process of purchasing a car from Ralph's. Helpful without being pushy, and attention to detail when preparing the...


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    Can't say enough about the whole process of purchasing a car from Ralph's. Helpful without being pushy, and attention to detail when preparing their vehicles- Ralph's is a great place to buy a car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Picked up my car last week,Andrew was awesome!

    I search the internet for a car in my budget! To my surprise there were a few cars at Ralphs I might be interested in and conveniently just down t...


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    I search the internet for a car in my budget! To my surprise there were a few cars at Ralphs I might be interested in and conveniently just down the street. Went in a Saturday and picked up my car on Tuesday. Andrew was awesome every step of the way! He took my phone calls and worked diligently to answer all my questions. Had my car ready two days before schedule and I am now a happy New/used Toyota owner! Keep up the good work Andy! YOU ROCK!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome customer service

    Have been buying cars from them for years...absolutely amazing customer service...never had any problems with any of their cars...repairs always d...


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    Have been buying cars from them for years...absolutely amazing customer service...never had any problems with any of their cars...repairs always done with superior care and they r all on point to call n let us know what is going on and when things can be done...we love ralphs and will not fo anywhere else especially for service....

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Around !

    Friday I visited Ralph's to look at a vehicle since mine was totaled the previous week and needed one as soon as possible. I looked at a few but t...


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    Friday I visited Ralph's to look at a vehicle since mine was totaled the previous week and needed one as soon as possible. I looked at a few but the jeep caught my eye. Yesterday (Monday) I purchased a 2012 Jeep Patriot Latitude. Since banks are closed on weekends, Andrew prepped all my paperwork and had the jeep in the shop for the maintenance even before I had a bank check. Knowing I needed the vehicle before Wednesday, so he put it to the top of the shops priority and made sure everything was perfect since I have a 2 month old son. He made everything so easy and he really treated me like family. Never cut corners on saying where he got it from , what was done to it etc. This is the second vehicle I have purchased from them and my family has purchased two others from them in previous years. I can never go wrong with Ralphs. Always welcomed as if you're family with exceptional service!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful experience!

    Andrew was so professional and knowledgeable. It was a long drive for us to go to Ralph's but so worth it. Absolutely one of the best customer s...


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    Andrew was so professional and knowledgeable. It was a long drive for us to go to Ralph's but so worth it. Absolutely one of the best customer service experiences we have ever had (not just car buying). I recommend my family to come here when they need a used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Experience with Ralph's Auto Center

    I bought a Subaru Legacy Outback in January. I wanted to wait for the near end of the 90 day warranty period before I wrote the review. The car I ...


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    I bought a Subaru Legacy Outback in January. I wanted to wait for the near end of the 90 day warranty period before I wrote the review. The car I purchased was clean and drives well. I was surprised by the power during highway driving. It was very smooth at high speeds. I like to listen to my own music so while on route back to Cambridge from the dealer I felt and still feel very comfortable. The staff (including Andrew, Ralph, Tami and David) were all very nice and professional and answered any and all questions to my satisfaction. One small concern I had was the list of features attributed to the car, in particular the keyless entry and alarm. Andrew provided the means to square that away without any drama. Thanks to all of you at the dealership. I expect to write an additional positive review at the one year anniversary of having the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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