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Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Automotive Inc from DealerRater.

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Excellent wouldn?

Excellent wouldn?t go anywhere else GM needs to keep Ray Buick around They take real good care of their customers that?s why people keep coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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as always, very satisfied, good communication with

as always, very satisfied, good communication with serice department personnel as well with owner. and cashier. ..Ray Buick staff is always very cordial and receeptive of any questions and concerns!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My daughter purchased a car from Ray Buick and the entire

My daughter purchased a car from Ray Buick and the entire experience was absolutely wonderful. Rick W made the process painless and enjoyable. He was extremely knowledgeable and explained everything throughout the entire purchasing process. He even sat with her in the car and went over every function/feature of the vehicle, so she understood how everything works. She had a follow-up issue and Rick was extremely responsive and treated her like she was family. It was so comforting knowing she was being taken care of. Purchasing a car is never a fun process but Rick made it super enjoyable and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I will always take my vehicle to Ray Buick for repairs!

I will always take my vehicle to Ray Buick for repairs! They are honest, knowledgeable, customer-focused, quick, and just an all-around amazing dealership! I recommend this dealership all the time for both buying a new and/or used car, as well as for repairs. They are the best - thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Ray Buick. We strive to provide honest and knowledgeable service, and we’re thrilled to hear you’ve found us to be reliable for both repairs and vehicle purchases. We look forward to seeing you again soon and appreciate your recommendation! Best, Ray Buick Team raybuick4@yahoo.com 773-767-8530

When it comes to superior service Ray Buick is the place

When it comes to superior service Ray Buick is the place to go. We were greeted by Xavier who took our order and provided us with a time estimate. Work was done. Information was given to us regarding tires and recall. Ray Buick, great people to work with. Can't forget Jesse and your wonderful cashier. Kudos. Greg was a big help with compensation. Thank you guys! Kudos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Robert! We truly appreciate your kind words and are thrilled to hear about your positive experience at Ray Buick. It's great to know that Xavier, Jesse, and Greg were able to assist you and provide the service you expected. We strive to create a welcoming environment and ensure our customers feel informed and valued. We look forward to seeing you again! Regards, Ray Buick Team raybuick4@yahoo.com 773-767-8530

Ray Buick Rating

Rick Wrobel is the best Sales Manager/Director in the business. Always customer service concentric and looking out for the customer. Service Department is good, timely and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Regards, Ray Buick Team raybuick4@yahoo.com 773-767-8530

New tires

As always the experience was the best. We never go any where else.. From buying, servicing or just asking for help we re always treated with respect or more like family. Jim T. and Greg have always gone out of their way to take care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ray Buick, we value our customers and we look forward to seeing you down the road. Best, Ray Buick Team raybuick4@yahoo.com 773-767-8530

The Best Dealership

Everyone is nice and it was a very easy process. I recommend Ray Buick to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Ray Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Ray Buick Team raybuick4@yahoo.com 773-767-8530

Ray Buick Review

Service personnel are friendly and knowledgeable. Trust having my car repaired at Ray Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much Susan for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Ray Buick Team raybuick4@yahoo.com 773-767-8530

Excellent Customer Service Ray Buick!

My Wife came in for an oil and filter change, tire rotation. George provided my wife with great attention. The repairs were competed in a timely manner. Ray Buick stands up to its reputation of taking excellent care of their customers. Why shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the feedback, Robert! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Ray Buick Team raybuick4@yahoo.com 773-767-8530