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KNAPP MOTORS, INC.

(81 reviews)
Visit KNAPP MOTORS, INC.
Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (517) 682-0564 (517) 682-0564
Used (517) 682-0531 (517) 682-0531
Service (517) 682-0487 (517) 682-0487

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KNAPP MOTORS, INC. from DealerRater.

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I recommend Knapp Motors all the.

I recommend Knapp Motors all the.time. it is the only place we will go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I’ve gotten 2 vehicles from Knapp.

I’ve gotten 2 vehicles from Knapp. The first time I worked with Kevin and he made it so simple. The second time I worked with Adam and Kevin and both were super helpful. Ryan made the financials pain-less (which is so helpful in this stressful process). Kevin did a great job making sure I had a full tank, clean car, plates on my new one all before helping me set up a GM account and show me around the app and new car features. They’re also great with their service with oil changes, allowing courtesy vehicles & being kind and respectful always. I appreciate them and love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were very nice , on time kept me informed on future

They were very nice , on time kept me informed on future needs Why do I need 25 words for this one two three four five six

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you Chad Andrews you made our buying experience so

Thank you Chad Andrews you made our buying experience so easy didn’t feel any pressure keep up the great work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ust bought a new 2024 Chevy Colorado ZR2 from Knapp

ust bought a new 2024 Chevy Colorado ZR2 from Knapp Motors! What a great place to buy a vehicle from! they helped me get the truck I wanted and they went out of their way to find the exact one. I worked with Larry Wahl and it was a very pleasant experience and I will go back to them for my future needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Staff was friendly, nice.

Staff was friendly, nice. We had a wonderful car buying experience, or I should say my teenage daughter did.....Until we came home....with the used car we bought....First of all the second key fob wouldn't work, we figured that out when we got home, but the dealership was closed now for the weekend, so we changed the battery and still nothing. Multiple attempts to the dealership with no return calls or texts. When we finally got one it was a, oh you can bring it in and we'll replace/fix but you'll have to pay for it .... Sigh....ok whatever. It's been about a month since we've had the car we purchased for our teen daughter and we've had nothing but issues with it now!! Emissions Coil had to be replaced, and apparently it was just stuck in there with clips broken. Spark Plugs had to be replaced. Also found that the emissions control hose was just duct taped together. How they seemed to not disclose or miss all this with any of their own work or inspections done is beyond me. Thank God my kid didn't leave for school just yet cause this lemon of a car just stalls at the drop of a hat!!! We've got to put a ton of work into it, so BEWARE when buying a used car off this lot!!! Get it checked out from a mechanic you trust before you buy!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I came knowing what I was looking for.

I came knowing what I was looking for. Talor and larry were both great to work with and had me in and out quickly on a new vehicle purchase and trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had an awesome experience buying from Knapp.

We had an awesome experience buying from Knapp. Ryan was a great sales guy. By far the easiest car purchase We have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you Shannon, we're glad to hear you had a great experience working with Ryan! We appreciate your business and we'll be here for you for all of your future automotive needs.

Great experience working with Tylor on finding a new

Great experience working with Tylor on finding a new vehicle, he was very thorough on making sure I found the right vehicle for me. At the same time was not pushy or trying to put pressure on me, as you typically find at bigger dealerships. Knapp prides themselves on being a small town dealer that uses a pressure free approach when working with customers looking for a new vehicle, and they actually follow through on this! I also really appreciate Chad taking the time to explain things to me as we were completing the sale. Tylor and Chad are great people and I will recommend everyone to go though Knapp the next time they are looking for a new/used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I have never felt more comfortable in a dealership or

I have never felt more comfortable in a dealership or buying a vehicle in my life than I did last week when I got a 2024 Chevy Trax 💚 Jerry and Chris were absolutely amazing throughout the process! Chris knew I was looking and she sent me the Trax to look at, it exceeded what I desired from a vehicle 🥹 I wasn't sure how I would feel about it at first because the older model Trax's are too small for me, but I'm so glad I gave this one a shot and a test drive with Larry! Chris was amazing when it came to sorting out the financial stuff and explained everything to me to where I could understand and comprehend it. That's something I appreciate very much because I struggle with anxiety and taking in a lot of information at once is not easy for me 😂❤️ Jerry is a wonderful salesman that didn't pressure me at all, he was very knowledgeable, explained a great deal to me and I understood all of it, answered any questions I had, and helped me set everything up. He is very kind and patient and I appreciate that, especially in a salesman 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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