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Mitchell Selig Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (183 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great we4vice

Very good and clean and quick process. Car was bought quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good job

Nothing unusual this time but 2 years ago I submerged my car in water trying to ford (what I thought was) a rivulet and they brought it back from the dead!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service department

I Would and have recommend this dealership. Verry east to do business with. No pressure salesmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professionalism at its best!

Decided to explore the Range Rover line and found this dealership in the greater hartford area. I am a "to the point" negotiator and sales and business manager could not have done anymore to make sure deal went through! Professionalism and excellence at its best!! Also had bad luck flat after only 3 wks (tire hit nail) but they had a car delivered and exchanged back and forth to my home within 24 hrs and fixed and returned the same within 48!!! So far although it's early, this is by far a dealership that has excelled at all levels and is exactly what I look for in building a long term relationship with. Staff should be commended and recommend to all !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear you get back on the road with confidence because of your trust in our business! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you. Safe travels!

Excellent service

The staff at Mitchell Volvo did an outstanding job from customer service to repairs all in a short notice. Would recommend Mitchell anytime!!! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, honest service.

The drivers window wouldn't go up. They took it with no appointment, called me later that day with the estimate and it was ready the next morning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Steve! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

car service

the service was well done and in the time I was told. Waiting room was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It was truly a pleasure to do business with you, Jay! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Maintenance

We've leased through Selig for a number of years now and have always been extremely satisfied with both sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Mary! We really appreciate your continued business with us and we hope to see you here again down the road!

Good fast service

Great service writers. In and out quick. Service was performed faster than expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Super service

Our Volvo XC60 had some minor damage to the front left fender. The body shop repaired the fender to the exact estimate and on time. The fender looks brand new and we were completely satisfied. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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