Reviews
Joe checked me in and reviewed what I was in for and was
Joe checked me in and reviewed what I was in for and was very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been a Heritage customer since 1985 and I'm now 74 years old and still coming back. It looks like you haven't updated your service people! Mike Boskovic
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service done in a timely manner, vehicle was
Great service done in a timely manner, vehicle was cleaned and most of all friendly service writer Joe Cilella
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My long time service writer Burnell makes certain I
My long time service writer Burnell makes certain I receive excellent. The cashiers are alway friendly and my bill is done in a timely manner. The service department handles my car in a satisfactory timely way making certain to complete the job needed on my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership always provides courteous and
This dealership always provides courteous and professional service. Communication thru text keeps all communication timely. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience!
Great Experience! I highly recommend Heritage Cadillac when purchasing your next vehicle. Very easy process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is very professional, knowledgable, thorough.
Everyone is very professional, knowledgable, thorough. Joe Cilella welcomed us warmly and kept us informed about the work progress. Mark Brennan is an outstanding mechanic who does superior work. They are truly worthy of a 5 star review.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always pleasant when I go in for my oil changes and
Always pleasant when I go in for my oil changes and general maintenance. Mark was polite and very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from the time the overhead door opens
Great service from the time the overhead door opens you’re greeted with a smile all the wait up to you pay the bill. Thank you everyone for your great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear this! Thank you for sharing your experience!
Bought my Cadillac here and I always service it here.
Bought my Cadillac here and I always service it here. Top notch. I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied customer.
We are so happy to hear that your experience across the board with us has been great. Come again soon!
Best service EVER!
Best service EVER! Spoke to Joe on the phone to set up the appointment to drop our car off and he was ever so kind and very helpful! Mike helped us upon arrival and he was so kind and helpful as well! The process was quick and the car was complete within a few hours!! Highly recommend Heritage!! Very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that you had such a fantastic service experience. We hope to work with you again for the next time you need something!