Reviews
Good team from the first contact through to delivery of
Good team from the first contact through to delivery of the vehicle. No pressure tactics and willing to respond to questions.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
So happy to hear you were able to acquire the truck you wanted. It's a beauty! You should enjoy that truck for a long time. Should you have any future questions or concerns, you always welcome to contact us. Take care you two. Your friends at Lombard Ford
The great job I have grown to expect!
The great job I have grown to expect!! On time and under budget, can't beat that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you SO much for letting us know how satisfied you are with our services sir. Always a pleasure to work with you. Until we see you again, stay safe. Your friends at Lombard Ford
Excellent service, completed warranty repair as
Excellent service, completed warranty repair as scheduled. Explained what was wrong and needed to be done for this repair. Very happy with the results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your Service experience William. We appreciate you and your business. Glad we could get your vehicle repaired as needed. Don't hesitate to reach out to us again should you have any questions or concerns. Your friends at Lombard Ford
so far an enjoyable experience purchasing Ford extended
so far an enjoyable experience purchasing Ford extended warranties, Emma is a pleasure to work with !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I worked with Jeff at Lombard Ford and it
My husband and I worked with Jeff at Lombard Ford and it was by far the best and most pleasant car buying experience we have ever had. Not only did they treat us like family but they were efficient and conscious of our schedule. I would highly recommend them to anyone looking for a new or used car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was such a pleasure to work with you folks. We're delighted to learn that you enjoyed your experience as much as we did. Thank you so much for your business and for sharing your thoughts with us. You know you can contact us any time, for any reason. Stay safe. Your friends at Lombard Ford
Brought my truck in for a regular scheduled service
Brought my truck in for a regular scheduled service appointment and was not disappointed. Good service and friendly staff. Would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sounds like your visit was a good one. Glad we could take care of you and your truck. Thank you for using Lombard Ford for your vehicle needs. We appreciate all recommendations and will take good care of them as well.
Emma Allen did a wonderful job helping me purchase a Ford
Emma Allen did a wonderful job helping me purchase a Ford Protect plan for my vehicle. I did not tell Emma that I am a Ford Motor Co. retiree . She treated me with the upmost respect and professionalism. She is a great asset to Lombard Ford and Ford Motor C. as a whole.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in without an appointment and I thought battery
I came in without an appointment and I thought battery issues. Turned out the cables were fine. I asked while I'm here do you have time to do an oil change. In and out in an hour!!! I didn't get the young man's name who did my oil change Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good day Valerie. Thank you so much for taking time out of your day to let us know about your experience. So glad we could get you in and out of here in a timely manner. John was happy he was able to assist you. Perhaps we'll see you again in the future. Your friends at Lombard Ford
They were great with my recent repair/service, one time
They were great with my recent repair/service, one time and under the budget on the quote.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On time and under the budget on the quote. Nothing better than that! Glad we could be of assistance. Look forward to seeing you again. Your friends at Lombard Ford
Brought my truck in for service and they did a great job,
Brought my truck in for service and they did a great job, delivered as promised. Will return for next service visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We would be happy to see you again sir. Sounds like we did well this time and we'll certainly attempt to duplicate that experience every time you visit. Thank you for your patronage. Your friends at Lombard Ford