Reviews
Set up wait appointment for a oil change and tire
Set up wait appointment for a oil change and tire rotation-Got me right in service was fine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad we could get you an appointment in a timely manner. Thank you for your patronage. Your friends at Lombard Ford
Great Experience working with Emma and Lombard Ford, she
Great Experience working with Emma and Lombard Ford, she answered every question I had and promptly provided the paperwork. While Florida residents have limited options for obtaining Ford Protect, I think working with Lombard is the best choice out there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Echoing others here, I have purchased my 3rd ESP thru
Echoing others here, I have purchased my 3rd ESP thru Emma at Lombard Ford. It is always a pleasure to work with such a professional, organized and NICE individual like Emma. Another wonderful experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Like always, had good service and the work was done on
Like always, had good service and the work was done on time. Very friendly people that work here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We certainly try to make all our customers, Service and Sales, happy when they leave here. Sounds like we did that with you. Appreciate you taking the time to let us know. Take care. Your friends at Lombard Ford
What a great experience, dealing with Emma!
What a great experience, dealing with Emma! Very knowledgeable, quick response time. I would give her a 10+ if I could! AND….you can’t beat their prices! Thanks Emma!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff at Lombard is top rate.
Staff at Lombard is top rate. A local dealership with a long history and an honest hardworking staff. The owner is personally involved and cares about his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're top rate your self. We sure have been here a long time, 42 years. We like to think we've got the knack of it now. ;) Thank you so much for entrusting us with your vehicle. Always a pleasure to see you. Your friends at Lombard Ford
Was prompt in taking me for a sudden last minute repair.
Was prompt in taking me for a sudden last minute repair. Job was done well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous! So glad we could attend to your concern as quick as we did and fixed it in a timely manner. Thanks for your patronage. Your friends at Lombard Ford
Kyle is great he is very helpful, and he always take care
Kyle is great he is very helpful, and he always take care of me on my appointments. and making sure everything is done properly. awesome person!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to hear that our associates are treating our customers well. It's not an easy job they have and they are always glad to hear they are appreciated. Thank you. Your friends at Lombard Ford
A week after getting my new truck, I had to go back and
A week after getting my new truck, I had to go back and have them replace the door actuator. After returning home notice d they dropped a screw inside the door while replacing the actuator now it’s just rattling every time the door is open or closed… so I went back for an oil change I personally showed this issue to the service manager drew so it gets fixed, after the oil change I get in and checked the door and they flat out lied on the paperwork saying they fix it… well the screw still making the rattle. I will never get any service at this dealership…
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry to hear about that we did find a screw in the door and noticed an issue with the threads so we took it out and replaced it with another one. We might have another issue going on inside the door if it is from the same spot. We tried to accommodate you and address all your concerns that day since you had made the appointment online and set it up for the end of the day and where waiting. Normally we wouldn't have scheduled that type of repair for the very end of the day along with your works package. Proper time allowed for these repairs is something that is needed to truly look over everything.
George helped me in the purchase of my Ford Escape.
George helped me in the purchase of my Ford Escape. He’s a great family man, he understood all my needs and took good care of me. Look forward to doing business with Lombard in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Sarah for taking the time to share your opinion of your experience with George and us. George enjoyed working with you as well and we look forward to seeing you any time you need us. Take care and enjoy that Escape! Your friends at Lombard Ford