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Bob Ferrando Ford

(2,345 reviews)
Visit Bob Ferrando Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Reviews

(2,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

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Always the best service and the problem is always fixed!...

Always the best service and the problem is always fixed! Got my 3rd car here and its the best car I’ve ever owned! Good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love the dealership. I’m 62 yrs old. Only dealt with...

I love the dealership. I’m 62 yrs old. Only dealt with Ferrando Ford ,,, my first new car , and Hallman Chevy,,,, I’d chose Ferrando Ford any day and would recommend to my friends and family. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

went in for an oil change, when i approached John Barney...

went in for an oil change, when i approached John Barney he started yelling at me to step back, he was behind a plexiglass window and i was over 6 feet away. he was rude and disrespectful, so i got in my car and left. been dealing with ferrando ford for 25 years first problem. Arlen is great though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

personnel and management always are there to make it...

personnel and management always are there to make it convenient for both myself and my wife. From the first phone call, when we need service, to checkout, every step is 1st class. The service department is especially the best. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a great experience getting our vehicles serviced...

Always a great experience getting our vehicles serviced at Bob Ferrando. Adam Hammer is a great tech and always takes good care of us every time we are there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to drop off car, get loaner and picked it up...

Very easy to drop off car, get loaner and picked it up after work. Was impressed that they washed it for me to. Great service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We have been with Ferrando Ford for many years. Our...

We have been with Ferrando Ford for many years. Our experience has always been a positive one whether buying a new vehicle or having service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My daughter bought her first car here and the process was...

My daughter bought her first car here and the process was great. Our salesman Scott was friendly and knowledgeable. She ended up with a car she loves and Ferrando's made sure it fit her budget. We will buy again from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

There are not enough good words to describe the service...

There are not enough good words to describe the service department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given good advice when decisions with our vehicle need to be made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast Friendly Service

Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.