Reviews
Amazing customer service and I would highly recommend any
Amazing customer service and I would highly recommend any one looking for a reliable car to go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Arlen and Colby and Micah, go above and beyond what they
Arlen and Colby and Micah, go above and beyond what they should do to make your service appointment as enjoyable and efficient as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership, very professional workers beside that
Great dealership, very professional workers beside that there work is professional and done in a very reasonable time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was missing a bolt on the steering stabilizer after it
I was missing a bolt on the steering stabilizer after it was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that it had a coolant leak. I was told by the service writer that they don’t tell everyone everything that’s wrong with the vehicle. Since I was in for an oil change and fuel filters on my diesel truck that’s all they worried about. the service writer told me that people get mad when they nit pick every thing that’s wrong with the vehicle, and since my truck has almost 200k miles they weren’t concerned. A coolant leak is something that a customer would want to know about. Since they don’t seem concerned with serious problems on customers vehicles I will take my truck elsewhere for service. I will likely not take my truck to Ford any longer. I have used ford for 90% of the services I have had done to it and that ends with this experience. If I do go back to a ford dealer for service I will not take it back to Ferrando.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The best car buying experience I've ever had.
The best car buying experience I've ever had. Fast and easy, no headaches at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch service!
Top notch service! They made my experience effortless and I would definitely use them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courtesy and efficiency from start to finish.
Courtesy and efficiency from start to finish. Extremely pleased with the process and the entire Ferrando crew.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very helpful and a please to
The service department was very helpful and a please to do business with. Very accommodating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone in the service department is friendly and
Everyone in the service department is friendly and helpful and the mechanics are top notch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have buying or leasing vehicles for over 28 years from
I have buying or leasing vehicles for over 28 years from this Dealership. Things have Changed over the years but it's still a good Dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair