Bob Ferrando Ford

(2,345 reviews)
8868 Ridge Rd, Girard, PA 16417
Visit Bob Ferrando Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Reviews

(2,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Have always had great service at Bob Ferrando Ford.

February 14, 2025
By Sallyh391 on DealerRater

Verified Customer

Have always had great service at Bob Ferrando Ford. Great communication from the service team.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Have always promptly and efficiently taken care of all my

February 14, 2025
By Jim on DealerRater

Verified Customer

Have always promptly and efficiently taken care of all my needs whether purchase, lease, loaner vehicle or service. Great dealership!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The people in the service department are some of the

February 9, 2025
By ronscheffner on DealerRater

The people in the service department are some of the best, from the service manager to the mechanic. I WILL NOT TAKE MY CAR ANYWHERE ELSE!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy to schedule an appointment, on time service and

February 3, 2025
By yonkoj on DealerRater

Verified Customer

Easy to schedule an appointment, on time service and thorough explanation of work performed. Will be using again…

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone treated us with respect.

February 2, 2025
By fsucci2003 on DealerRater

Verified Customer

Everyone treated us with respect. Our only complaint was that it took us from November until January 25th to make the deal

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

THE MOST AMAZING DEALERSHIP!

February 2, 2025
By flanaganryan43 on DealerRater

Verified Customer

THE MOST AMAZING DEALERSHIP! Everyone my first new car purchase a lot less stressful! Thank you!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone at this location is absolutely amazing.

January 31, 2025
By Delani Rae Haas on DealerRater

Verified Customer

Everyone at this location is absolutely amazing. I’m so happy with my new car. Especially a big thank you to Shawn Haas!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service went well out in an hour no issues recall still

January 31, 2025
By Brenda on DealerRater

Verified Customer

Service went well out in an hour no issues recall still open for lack of parts

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always receive great service at Ferrando Ford Arlen

January 30, 2025
By steve.danowski on DealerRater

Verified Customer

Always receive great service at Ferrando Ford Arlen always does a great job Very knowledgeable and great to work with Best dealership team ever

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was very good.

January 29, 2025
By CARL.ROZNOWSKI on DealerRater

Verified Customer

Service was very good. The loaner car was excellent. Great car wash on my car when I picked it up.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.