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Napleton Lincoln of Glenview

(338 reviews)
Visit Napleton Lincoln of Glenview
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (847) 696-8297 (847) 696-8297
Used (847) 268-3712 (847) 268-3712
Service (847) 737-1825 (847) 737-1825

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Lincoln of Glenview from DealerRater.

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Best Service

We stopped in to see the 2016 MKX and we were helped immediately by Tom, he educated us and we received the information we needed while having a comfortable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Car Buying Experience By Far

I am the proud father of two twin boys in their toddler years. My previous car broke down on the side of highway I-90 with my wife and kids inside. Prior to that we test drove a relatively new lincoln MKX with the Glenview Lincoln dealership only a few weeks ago. When my wife called me stranded, I first called for a Tow service and then called the lincoln dealership I visited a few weeks ago and told him i would be needing that MKX. The Sales guy went above and beyond, he told me to cancel the tow service and that his boys would go out and rescue my family and bring them to the dealership. Once there they bought my old lincoln and then got me a phenomenal deal on the car I wanted. Couldn't be any happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience- Great people!

I cant say enough about my new car I love it, but the people are great well, very helpful! Joe Ryan was super! He made the final signing of our paperwork easy & explained everything! It was so great to have someone be on his game & explain the details. Will recommend & go back again. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

happy customer

Great buying experience at napleton lincoln in glenview il. Very professional and couteous. Would recommend anyone looking for a vehcile to check them out. Gerry in sales, the gm and finance manager were very informative and knowledgable. Most preasurable vehicle purchase i ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Would Highly Recommend

I was shopping for a new mid sized car that got great gas mileage , I researched the mkz hybrid on line saw it meet my needs . Searched on line found Napleton Lincoln because of all the positive reviews I drove over 50 miles to get what they had in stock , The salesman Tom was very knowledgeable and the General Manger Nick worked with me to meet my budget , I actually ended up leasing it because he cut my payment nearly in half !!!! Great job guys couldn't ask for anything better .. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a Lincoln MKX

We cannot say enough about the outstanding service and attention to detail that Brian Magee gave us in our recent purchase at Napleton Lincoln in Glenview Ill. He spent over an hour programming, and going over the features of our new vehicle. We came from out of State to make our purchase, and it was worth it. Check them out!! Dr. Julie H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Would Highly Recomend !!

My wife and I were looking at multiple luxury SUVs . It wasn't in tell we stopped into Napleton Lincoln in Glenview meet a greet salesman named Peter and the General Manger Nick we decided to purchase an MKX . We love the car , great service thank you ! Stop in and see these guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

great sales team

Would highly recommend napleton lincoln in glenview il. Very pleased with the entire dealership. Was looking for a vehcile for my wife and was approached by peter radlowski from the sales dept and greeted promply. He gave me all the information i needed to know about the linc9ln mkz which we purchased. The hole experience was great, fast and professional. Will tell everyone i know in the market for a vehicle to check out napleton lincoln. You will not be disappointed. Kirk in sales and joe in finance were also great to deal with. Both very informative and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Rebates Babyyyyy

My husband has been wanting and MKZ since 2012. His Cadillac is toast- SO we decided- despite having to try to pay our 2 daughter's way through college- that it was time to buy a new car. We decided to write a review after coming in because the salesman we worked with was so helpful it blew us away. Instead of trying to empty our pockets he worked with us and not only got the price down- BUT he hooked us up with some great rebates that are going to be really helpful due to the girl's college payments and what not. We've got the best of both worlds! Thank you, Sean! You made our day! Richard is so pumped in his "smooth ride".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service given by Sean O'Keefe

Sean O'Keefe is a great contact. Very helpful and knowledgeable about cars in inventory. Would recommend giving him a call of your shopping on line in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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