Reviews
Excellent car buying experience.
Excellent car buying experience. Very friendly and professional operation. All the employees were courteous and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Service
Good service and didn?t have to wait very long for job to be completed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Very kind staff.
Very kind staff. Staff Worked hard to communicate throughout the process. Great smiles all around. But the waiting was excessive as was the upselling.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
They are so patient!
They are so patient! I walked in not sure what I wanted and Dan was able to figure it out with just a couple questions. I have heard not so good things about McGrath, but I am happy to say that was not the case. I am a satisfied customer! They make things clear and simple as far as what they needed from me. I also really love their transparency with the car I bought and the inspection sheet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Sanchez
They did not fix my issue, but I was still charged. I then took my vehicle to Rydell in Waterloo. They pinpointed the issue, and fixed the problem!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sanchez, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
AWFUL PLACE
Terrible place to deal with, charge professional price for work but perform unprofessional work. Left bolts out of my suspension in turn caused me $400+ in tires they don’t want to reimburse. Lots and lots of hidden fees while purchasing a vehicle, very dishonest and pushy people. Would never recommend!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
JB was great to work with.
JB was great to work with. He made sure we got the car we were looking for at a price that was fair. He took his time to make sure we were satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Very courteous an conscientious regarding viewing
Very courteous an conscientious regarding viewing vehicles and getting more information about ones preferred. Negotiated well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
I am a truck driver and they are going out of there way
I am a truck driver and they are going out of there way trying to get me qualified for the vehicle I want
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! I really appreciate your business. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Thank you kobi Candaroma for setting me up with the
Thank you kobi Candaroma for setting me up with the opportunity to purchase a new/used vehicle for myself and my family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Cory Hosch, chosch@mcgrathauto.com, 319-393-3330