Reviews
Sanchez
They did not fix my issue, but I was still charged. I then took my vehicle to Rydell in Waterloo. They pinpointed the issue, and fixed the problem!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sanchez, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
AWFUL PLACE
Terrible place to deal with, charge professional price for work but perform unprofessional work. Left bolts out of my suspension in turn caused me $400+ in tires they don’t want to reimburse. Lots and lots of hidden fees while purchasing a vehicle, very dishonest and pushy people. Would never recommend!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
JB was great to work with.
JB was great to work with. He made sure we got the car we were looking for at a price that was fair. He took his time to make sure we were satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Very courteous an conscientious regarding viewing
Very courteous an conscientious regarding viewing vehicles and getting more information about ones preferred. Negotiated well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
I am a truck driver and they are going out of there way
I am a truck driver and they are going out of there way trying to get me qualified for the vehicle I want
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! I really appreciate your business. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Thank you kobi Candaroma for setting me up with the
Thank you kobi Candaroma for setting me up with the opportunity to purchase a new/used vehicle for myself and my family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Colin Peters did an amazing job getting my car looked at
Colin Peters did an amazing job getting my car looked at he was very clear with his estimates, despite being an employee he took care of me and made sure I was informed the whole time. I also wanted to shout out to Craig the tech who worked on my vehicle he was honest and quick with his diagnosis of the vehicle that way we could get the part ordered!!!! You all are doing a great job keep it up!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
CEL and repair
Colin Peters did an amazing job!!! He kept me updated and was honest about everything. Also shout out to the tech Craig who was able to quickly diagnose my vehicle that way we could get the part ordered 😀
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review! We are very happy to hear that Colin was so attentive during your visit to our dealership and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Bought a YukonXLDenali from McGrath 10 yrs ago.
I had the pleasure of being helped by John Schliemann with a few questions about my truck and a possible upgrade on trade in. I will definitely come back when I'm ready for a new truck just because of him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330
Oil change at GM
Great experience! Nice guys! Tyler Hedtke was very professional and let me know I need new tires. Lucky me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Cory Hosch, chosch@mcgrathauto.com, 319-393-3330