Reviews
Awesome oil chsnge
Very nice. They provided a short video of the multi point inspection, and underside of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for your business and this review, James! It was our pleasure to assist you. We look forward to working with you again!
4 leases of Traverse vehicles. That should tell you all...
4 leases of Traverse vehicles. That should tell you all you need to know. Thanks to all at McGrath Cheveyland! I will be back in three years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate all your business over the years! It means a lot to us to continue to work with you and we hope to continue to do so for as long as you need us. Thank you for this review!
Thieves. Never do business with these crooks. $100 oil...
Thieves. Never do business with these crooks. $100 oil change and tire rotation. Twice what everyone else is. Changed their prices January 1st and didn’t bother to tell anyone
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Update- After researching this we may have figured out that you are talking about our Autocare PrePaid Maintenance Packages and those did have a slight increase on January 1st and that was updated online and in the store. But those packages start at $139 a month for conventional oil and that will get you three oil changes, three tire rotations and three inspections for $139 a month. Synthetic, Diesel engines, etc will have higher costs for the Autocare packages. That is not the kind of experience we seek to provide, Jeff. Please contact us when you can so we can address this together.
I called Corey. Left a message. Nobody returned my call
Very pleased with experience. JB helped me turn in a car...
Very pleased with experience. JB helped me turn in a car whose lease was due and drive home in another leased vehicle. He took care of every detail in the process and I was able to get it taken care of in one day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with everyone! JB has been a mainstay at our dealership for awhile for good reason! We're glad everything went so smoothly with your lease. We look forward to working with you again when you need us!
The agent is very friendly, kind, welcome, easy to deal...
The agent is very friendly, kind, welcome, easy to deal with. He is very fast acting, quick reply, do whatever it takes to bring the quality to customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this great review! We appreciated you working with us and we can't wait to do it again!
I received outstanding help and service in selecting a...
I received outstanding help and service in selecting a new vehicle from Carter Kloubec. Follow up help has been fantastic and I would recommend them to all my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is so great to hear! Your business is very much appreciated, Lloyd! We can't wait to work with you again. Enjoy your new vehicle!
Best car salesman I have ever dealt with! Make sure you...
Best car salesman I have ever dealt with! Make sure you ask for JD when buying a car from here you won’t be disappointed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this! It's great to hear you had an awesome time with JD. It was our pleasure to work with you and we can't wait to work with you again when you are ready in the future.
Thanks to Carter Kloubec. in sales at Pat McGrath Chevy...
Thanks to Carter Kloubec. in sales at Pat McGrath Chevy in Cerdar Rapids Iowa. He explained the options on the 2020 Malibu I bought and helped set up the Onstare. Thanks again. Pat C.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pat, we appreciated you coming to us for your vehicle purchase! We also appreciate you taking the time to share with everyone how your visit went with our store. We will be sure to share with Carter your kind words. Thanks again for your time and consideration!
went in for oil chane and came out with engine warning...
went in for oil chane and came out with engine warning tire warning and broken window washer hose. avoid this place i did not expect this to happen to senior
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with us, Ron! Our goal is to provide great customer service and we will be looking into this. Your business means a lot to us and we will be reaching out.
Made the experience easy. Went through all the options I...
Made the experience easy. Went through all the options I wanted to explore to allow the best decision for me. I got the best vehicle in my price range.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car