Central Chevrolet

Excellent Customer Service. Myles Sattler was Outstanding !!! Very friendly, attentive to sales details, honest. Kept us informed and updated with securing our new car! A true role model for other sales representatives. A pleasure to work with.

Central Chevrolet was very accommodating and fit me in the very day I called. Brian was so helpful, and friendly. Overall, great experience. Thank you.

Scheduled an appointment for a recall notice for a defective fuel pump. Fuel pump was repaired quickly. Check engine light was reset and diagnosis was provided. Engine now runs great.

Michael Easton was the sales person helping us-very confident, very nice, also knowledgeable, answered all our questions-would recommend him . We purchased a new truck!

Never will set foot in this rip off of a dealership ever again. Attempted to purchase a new truck from this location and they didn't want to honor their advertised rebates they had plastered all over their store and website. Had to call GM to get them to honor the rebates. They did....HOWEVER, they decided to add nearly 3000.00 of dealer upfits that were not on the truck when I agree to purchase it. I did not want these items, but was told I had to add these items or equivalent if I wanted to purchase the vehicle. Called GM again to see what could be done and while I was doing that the dealership went ahead and put a bunch of upfits on the truck. Needless to say, I had my deposit refunded to me and purchased a new vehicle elsewhere for 5000.00 less than this dealership. I have the pics of the truck on the lot before and after the upfits and their advertisement with rebates that they did not want to honor for future action. The sales manager is a joke and the sales person I dealt with cared more about the airplane he was online purchasing than doing business with me. The only reason this dealership even got one star is because Zero was not an option. Do your homework...there are much better dealerships to deal with....Buyer Beware!!

So I am here to tell you about my experience yesterday. I made an appointment online to go test drive a new 2021 Traverse. I was clear that it was my first time driving one, that it was the start of my new car search. I also said that I was only interested in the price they would offer. I repeated the process when the sales person brought me in his office. After more than half an hour discussing monthly payment options. Wait, did I mention I told the sales person twice that I only wanted to discuss price and what the current Chevy apr is on the new traverse? Oh right. I did. Twice. It was tiresome, I was being bombarded with similar questions, and I was giving him different answers. I needed 3 things that day. To know if I even LIKE the car, if they have a low apr available, and the cost to drive it off the lot. This was explained twice in detail, and I mentioned it at least 1 more time. Finally I was brought out to see the 3 year old used car, that was “exactly the same thing.” Then it was back inside for more being spoken to on what I can afford. I was pretty clear. I don’t want fancy payment speak or monthly payment talk or trade in amounts. I entertained most of it because I just didn’t want to be rude, but I was NOT heard. Perhaps I should have been even more clear with my expectations in person, I’m not really sure how. I wanted to give the dealership my business, since I had worked with them on my last purchase, I suppose that won’t be happening. The website pricing for this dealership is also very confusing, listing incentives as a “dealer price” and then taking the discounts out when special apr is applied. I just don’t understand. Either it’s the price or it’s not. I get it, they can’t give me a student discount, but it was literally 2 things I should have been able to receive.

Michael Easton is the best sales associate I have ever worked with. Kind, honest, transparent and genuine. I highly recommend him without hesitation. I am a business owner in western Massachusetts.

Service Associate Dan McCann checked me in. He was very friendly. Dan communicated to me when me vehicle was almost done with the service and a nail was found in the right front tire and the tire was plugged. Always great communication with Service Dept. at Central Chevrolet.

I only wished they had a better tv. Program on during the wait

Central Chevrolet was able to get me into the truck I wanted at a price that I can afford. They gave me a reasonable offer on my trade