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Central Chevrolet

(438 reviews)
Visit Central Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (413) 507-0545 (413) 507-0545
Used (413) 507-0478 (413) 507-0478
Service (413) 507-0516 (413) 507-0516

Reviews

(438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Chevrolet from DealerRater.

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Love to go there!

Always happy to go there . Steve and Kevin Barzola at the service department always have a smile and help me with anything i need to get done on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had the pleasure of working with Steven. He was...

I had the pleasure of working with Steven. He was extremely personable. He communicated with me on every step they made. I would recommend this place to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came in for a standard oil change today. I was quoted...

I came in for a standard oil change today. I was quoted $79.95 for an 8 quart oil change. As advertised, it comes with multipoint inspection and tire rotation. I agreed to the terms and waited for my car to be finished. Once complete, the service advisor said he gave me the 8 quart oil change for $69.95. I was unaware I had to forfeit the tire rotation to get this discount. I was needing the tire rotation. Next, I was told the throttle body needed service. I had the service advisor ask the mechanic if he visually inspected the throttle body. This is not normally looked at according to the 27 point inspection. The service advisor told me the mechanic said, “Throttle Plates were pretty gummed up with black residue” and it needed immediate attention. Then he proceeded to let me know about the Throttle body special for $89.00. Thank God I declined your service advisors up-sell and went on my way. When I got home I decided to perform an inspection of the throttle body. I opened up my air filter box and pulled out my filter. The filter was not inspected because it was full of dirt and debris. If someone would have inspected it, they would written it up or at the minimum removed the debris.. with the filter removed, I used my borescope and visually inspected the throttle body. Clean as a whistle. Complete lie to make a buck. Look, I understand dealerships up-sell services. Do it as a recommendation. Do not come across as this service is detrimental and if not performed jeopardizes the reliability of my vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesman mike Camerota was very knowledgeable and process...

Salesman mike Camerota was very knowledgeable and process was stress free. Mike allowed me freedom to drive the car and extended a lot of courtesy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

my visit was great. every one asked if they could help....

my visit was great. every one asked if they could help. show room was clean. no pressure to buy looked at the truck i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was treated great and taken care of. Had a recall done on...

Was treated great and taken care of. Had a recall done on my vehicle and was given a brand new vehicle for a loaner. The next day my vehicle was ready. No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brian in service was very friendly, polite &...

Brian in service was very friendly, polite & professional. He kept me updated on my Van’s progress. Barker gave me a ride to & from my house ... he’s GREAT !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Attentive ,kind,pleasant,knowledgeable...

Attentive ,kind,pleasant,knowledgeable helpful,honest,customer service excellent personable. I hade an excellent buying experience at central Chevrolet. I will be back to buy salesman Bob Goodrue was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Work covered under warranty,Had truck towers to...

Work covered under warranty,Had truck towers to dealership @central Chev.Called service department to let them know it was on its way there everyone I spoke to were great!Five star all the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with staff at Central Chevy. Fair deal on...

Very pleased with staff at Central Chevy. Fair deal on new silverado and best of all no high pressure sales Tactics. Bobby ,my salesman went above and beyond . Will be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.