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Central Chevrolet

(438 reviews)
Visit Central Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (413) 507-0545 (413) 507-0545
Used (413) 507-0478 (413) 507-0478
Service (413) 507-0516 (413) 507-0516

Reviews

(438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Chevrolet from DealerRater.

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Central Chevrolet has the best most efficient maintenance...

Central Chevrolet has the best most efficient maintenance always using quality GM parts. Weather you are changing your oil , getting your transmission fluid changed, or getting a sticker. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service and they got me the exact vehicle that I...

Good service and they got me the exact vehicle that I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unbelievable service at central Chevrolet West...

Unbelievable service at central Chevrolet West Springfield Massachusetts my first day I felt comfortable with the sales man jay Brooks I will recommend him to anyone he won’t steer u wrong he will do his best to get u where u need to be with numbers they don’t just push u out the door they will give u options thank u 🙏 for my new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I felt like a review was well deserved for this guy! I...

I felt like a review was well deserved for this guy! I called a few dealerships looking to sell my boyfriends truck since he was getting a new one private sale. I did the leg work and my boyfriend went along with it. Jay Brooks by far treated us the absolute best and we weren’t even purchasing a vehicle from him. He is absolutely hilarious, personable and kind. I urge anyone looking for a new/used Chevy to go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have gone to Central to buy cars and for service for...

I have gone to Central to buy cars and for service for over 20 years and I’ve had nothing but exceptional customer service. Everyone is professional and extremely nice to deal with. Steve in the service department was especially friendly, helpful and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went to Central Chevrolet to purchase a Colorado. Bob...

Went to Central Chevrolet to purchase a Colorado. Bob Goodreau was very friendly and honest. Purchasing the Colorado was a great experience with Bob. Will go back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went to Central Chevrolet and purchased a Hyundai Tucson....

Went to Central Chevrolet and purchased a Hyundai Tucson. Great staff worked with me on my wants and credit. Very happy with my purchase! Drives great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Accessories Installed

They put my accessories in a timely fashion and I was contacted as soon as they where done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have worked with Mike before and I feel very...

I have worked with Mike before and I feel very comfortable with him. I told him what I wanted and he delivered. Now I'm very happy and will be seeing him again when I'm ready for another trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great experience with Jay Brooks. He was...

We had a great experience with Jay Brooks. He was knowledgeable, kind and patient. If you are looking to work with someone, he’s your guy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.