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Reviews
Everything was very professional and top tier. The service was impeccable and very thoughtful to our needs. We absolutely love our car and would recommend the place to our friends and family and others.
Everything was very professional and top tier. The service was impeccable and very thoughtful to our needs. We absolutely love our car and would recommend the place to our friends and family and others.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the fantastic review! We are thrilled to hear that you had a top-tier experience and that our team took great care of your needs. Hearing that you love your new vehicle absolutely makes our day! Thank you for recommending us to your friends and family it means the world to us. Enjoy every mile, and let us know if you ever need anything down the road!
Very disappointed in the service department at Central Chevrolet. I purchased a new key fob for several hundred dollars a year ago. It failed and they wouldn’t stand behind it. This is purely an observation. What would you think of that happened to you?
Very disappointed in the service department at Central Chevrolet. I purchased a new key fob for several hundred dollars a year ago. It failed and they wouldn’t stand behind it. This is purely an observation. What would you think of that happened to you?
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We hear you, and we completely understand why this situation felt unfair. A failing key fob after a year is a major inconvenience, and we apologize for how this was handled. While standard factory parts warranties do have strict time limits, we always want to ensure our customers are taken care of. Please give us a call at 413-781-3400 or email we would like the opportunity to review your order details and discuss potential options with you directly.
I recently bought a Silverado 1500 Rst from D'Angelo at Central Chevy. He was a great sales person who was very knowledgeable, helpful, and respectful. Would buy another car from him in the future
I recently bought a Silverado 1500 Rst from D'Angelo at Central Chevy. He was a great sales person who was very knowledgeable, helpful, and respectful. Would buy another car from him in the future
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the fantastic 5-star review! We are thrilled to hear about your experience purchasing your new Silverado 1500 RST. D'Angelo is a valued member of our team, and we’ll be sure to pass along your kind words about his knowledge, helpfulness, and respect. Congratulations on your new truck, and we look forward to working with you again in the future!
I recently purchased a Silverado 1500 from Central Chevrolet and had a really good experience from start to finish. My salesman, D’Angelo Sanchez, was a big reason why the process went so smoothly. He was honest, straightforward and transparent with me throughout the entire deal. I never felt pressured or like I was getting the typical sales pitch. D’Angelo was very responsive and always got back to me quickly when I had a question. He took the time to understand what I was looking for in a Silverado and actually listened to what I wanted instead of trying to steer me toward something that didn't fit my needs. He answered all of my questions, addressed my concerns and made sure everything was taken care of. The process moved along quickly and there were no unnecessary delays. The dealership itself was clean and well maintained, and everyone I dealt with was friendly. The Sales Manager was also very friendly and easy to work with, which made the experience even better. I've bought vehicles before, and I know the experience can be very different depending on the dealership and the salesperson. This was one of the better experiences I've had. D’Angelo was honest, responsive and easy to work with, and I never felt like just another customer. I would definitely recommend D’Angelo Sanchez to anyone looking for a vehicle, and I would recommend Central Chevrolet as well. I'm very happy with my Silverado 1500 and with the experience I had buying it.
I recently purchased a Silverado 1500 from Central Chevrolet and had a really good experience from start to finish. My salesman, D’Angelo Sanchez, was a big reason why the process went so smoothly. He was honest, straightforward and transparent with me throughout the entire deal. I never felt pressured or like I was getting the typical sales pitch. D’Angelo was very responsive and always got back to me quickly when I had a question. He took the time to understand what I was looking for in a Silverado and actually listened to what I wanted instead of trying to steer me toward something that didn't fit my needs. He answered all of my questions, addressed my concerns and made sure everything was taken care of. The process moved along quickly and there were no unnecessary delays. The dealership itself was clean and well maintained, and everyone I dealt with was friendly. The Sales Manager was also very friendly and easy to work with, which made the experience even better. I've bought vehicles before, and I know the experience can be very different depending on the dealership and the salesperson. This was one of the better experiences I've had. D’Angelo was honest, responsive and easy to work with, and I never felt like just another customer. I would definitely recommend D’Angelo Sanchez to anyone looking for a vehicle, and I would recommend Central Chevrolet as well. I'm very happy with my Silverado 1500 and with the experience I had buying it.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear about your experience purchasing your Silverado 1500. D’Angelo Sanchez takes great pride in providing honest, transparent, and pressure-free service, so it means the world to us to know he took the time to listen and deliver exactly what you were looking for. We will be sure to pass along your kind words to D’Angelo, as well as our Sales Manager and the rest of the team! Congratulations on your new Silverado 1500! We truly appreciate your recommendation and look forward to seeing you again down the road. Enjoy every mile!
Excellent customer service skills very nice, pleasant and funny , educated and very experienced for this job thank you for service 😊
Excellent customer service skills very nice, pleasant and funny , educated and very experienced for this job thank you for service 😊
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such a pleasant, funny, and positive experience with our team. Providing knowledgeable and friendly service is exactly what we strive for. We appreciate your business and hope to see you again soon! 😊
Absolutely horrible! I would drive 3 states over before i would bring my vehicle there. Rude, paperwork mispresented as safety when its not a safety nor needing to be done. They walk away after reviewing paperwork just to come back w less paperwork they give, why hide paperwork if what your saving was serviced.
Absolutely horrible! I would drive 3 states over before i would bring my vehicle there. Rude, paperwork mispresented as safety when its not a safety nor needing to be done. They walk away after reviewing paperwork just to come back w less paperwork they give, why hide paperwork if what your saving was serviced.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry your visit felt that way — that's not the experience we want anyone to have. Our advisors present a full multi-point inspection with every visit. Safety items are flagged by manufacturer standards. Everything else is noted separately so you can decide — no pressure. If paperwork changed during your visit, it was to correct or clarify, not to hide anything. We'd like to understand what happened. Call us at (413) 781 3400 and ask for the service manager
Ed is great! Helped me get my car at sticker when everyone else was over sticker.
Ed is great! Helped me get my car at sticker when everyone else was over sticker.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the shoutout, Elrico327! Ed is fantastic, and we're so glad he could help you secure your car! We appreciate your business and hope you love your new ride!
Very good place to get a vehicle and service every body is helpful and pleasant to deal with
Very good place to get a vehicle and service every body is helpful and pleasant to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We're thrilled to hear that our entire team was helpful and pleasant to deal with. Thank you for choosing us for your vehicle and service needs!
Awesome dealership with amazing staff always willing to go above and beyond. When I’m ready for my next vehicle, I’ll be coming to see you!
Awesome dealership with amazing staff always willing to go above and beyond. When I’m ready for my next vehicle, I’ll be coming to see you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the amazing review! Hearing that our team went above and beyond for you is the best feedback we could ask for. We love taking care of our customers, and we'll be ready and waiting to give you that same exceptional service whenever you're ready for your next vehicle. Until then, happy driving!
Purchased several vehicles from there had a very good experience great people to deal with
Purchased several vehicles from there had a very good experience great people to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! Having you purchase several vehicles from us means the world to our team. We pride ourselves on having great people who deliver consistent service every single time you walk through our doors. Thank you for your trust and loyalty!