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Rick Weaver Buick GMC

(122 reviews)
Visit Rick Weaver Buick GMC
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 9:00am–2:00pm 8:00am–1:00pm
Sunday Closed Closed
New (814) 240-1769 (814) 240-1769
Used (814) 240-1798 (814) 240-1798
Service (814) 240-1747 (814) 240-1747

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick service done right.

As usual, timely and friendly service. Best auto dealership I ever conducted business with. I will continue to come back to them time and time again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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frendly service

We knew what we wanted before we walked in. You gave us a good price. We wrote a check. We got car. You said thank you. We said thank you. That was it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New purchase of 2015 GMC Sierra

Probably one of the smoothest vehicle purchases I have ever made. Kudos to all those involved at Rick Weaver's Buick GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best place to buy GMC!

Rob Cisek my sales associate was very knowledgeable in GMC products, Rob went above and beyond to meet my needs. He was never pushy and always put my needs first in my new car buying experience. Rob made my new car buying experience a pleasure. I would defiantly buy again from Rick Waver GMC but only from Rob. I would also refer friends and family to Rick Weaver. At Rick Weaver they had a descant amount of inventory, but with the many options that GMC. offers on there vehicles it would of been nice to have more to choose from on the lot. I had the option to locate a car to ship to Rick Weaver, but decided on a terrain that fit my needs that was already there. I would recommend having more inventory on hand that would make Rick Weaver a GMC super center. the show room was well maintained and all other staff was very nice and pleasant to talk to. the finance department was very helpful in explaining all paper work and terms. we also got a tour of the service department. The manger and service crew introduced them selfs and were very nice and polite. I would like to stress to GMC. that they have a extremely Awesome team of people working at Rick Weaver. GMC. should be proud to have Rick Weaver and there team represent the GMC brand name and company. sincerely, Mr. Rodriguez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We certainly appreciate the kind words Mr. Rodriguez! Your business is very appreciated.

service, or lack thereof

Service record so far is not very good. I took my Acadia in for a recall after making the appointment one week in advance. I sat for an hour only to have the "service manager" come tell me that they don't have the part in inventory. Unbelievable. They said they have no system in place to see if parts are available and to notify customers before bringing in their car for repair. I could never run a service business that poorly. And now my tires are leaking air and they resealed them on Friday only to have them leak again and loose over 5lbs of pressure in 3 days. They said there is nothing they can find and want to charge $20 per tire to "try"to deal them but no guarantees. Guess I have to take it to a real service shop.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr. Hoffman We are certainly upset to hear you had a bad experience like this. Please understand that it is never our goal to waste a valued customers time nor would we ever want you to leave with any doubt that your vehicle was serviced properly and efficiently. With technology constantly making every aspect of our dealership more customer friendly, we strive to utilize these tools to streamline all processes. Please feel free to reach out to me personally if there might be a way we could salvage a business relationship or if you would like to voice any other concerns. Sincerely, Garrett Mays

Quickly in and quickly out.

I bought the vehicle for the price I wanted and the service so far seems to be everything they said it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall and service experience

We were able to get an appt at our convenience which is great because we live an hour away. The recall was corrected and other service was done quickly! We are thrilled to have the car washed, too!!!! Very professional service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

I had dropped off my vehicle for an oil change and tire rotation without an appointment. They called within 90 minutes to let me know it was complete. The quick turnaround was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a pleasant service experience

I'm always pleased with my service at your dealership. Many of the other customers in the lounge area feel the same as I do and are long term customers as well. Keep up the great service, please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change

went in to get the oil changed and they got me right in and right out. Could not ask for more from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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