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(134 reviews)

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I would definitely recommend Bob Pion and Ryan Brewer to...

I would definitely recommend Bob Pion and Ryan Brewer to any body looking to buy a new or preowned vehicle. The service we received was friendly and helpful from the time we walked into the dealership to the time we drove our new truck off the lot. Ryan answered every question we had and was available to us when we needed him. Bob Pion was the best choice we could have made to buy our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your awesome comments! Ryan along with the rest of the Bob Pion Auto family strives to be the best at customer service along with giving you a great price. Please let us know if there is anything else we can help you with. Thanks again!! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

Carl was great to deal with, he is a no nonsense guy who...

Carl was great to deal with, he is a no nonsense guy who does not waste your time.I felt very much at ease with him and the Pion team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for your comments. Carl is a great asset to the Bob Pion Auto family and works hard for his customers. Please let us know if there is anything else we can help you with. Thanks again!! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

I am so happy with my new cadillac SRX. My experiance...

I am so happy with my new cadillac SRX. My experiance with Ryan at Bob Pion was outstanding. He found me the exact car I wanted, which was not that easy. He worked with me to get me exactly what I wanted and made sure I was extremely happy. He took the time to sit with me and explain everything about the vehicle. I could not be happier. Thank you so much. You will be seeing me again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the great review! We appreciate your business and we hope you enjoy your beautiful Cadillac SRX. Please let us know if we can help you with anything else and we look forward to dealing with you in the future! Tom Pion VP Bob Pion Buick GMC 877-291-4304 www.pionauto.com

I worked with Ryan Brewer from the sales department and...

I worked with Ryan Brewer from the sales department and purchased an 08 Cadillac xxx. Ryan, was friendly, informative and most of all pleasant to work with. No "pushy" sales reps here! This is a dealership I will happily return to for any future car buying needs. I cannot say for any of the other 3 dealerships I have purchased from in the last 10 years (including a Mercedes dealer and 2 Cadillac dealers) Will also helped out on the paperwork needs and he did a great job too. Thank you! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We appreciate you driving the extra way to get a great deal and the car you wanted. We hope that you enjoy your Cadillac xxx for years to come and when you or any of your friends are ready to purchase a vehicle please think of us! Thanks again and we will be sure to pass on the comments to Ryan. Tom Pion VP Bob Pion Buick GMC

Easy going purchase no pressure or hassle. Ryan Brewer...

Easy going purchase no pressure or hassle. Ryan Brewer worked w/ me from the start to find the auto I wanted . His suggestions on options were helpful . They had a nice selection of GMC Terrains to chose from . I am very pleased w/ my purchase and the service I recieved .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Ryan. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC

My husband and I previously purchased two used vehicles...

My husband and I previously purchased two used vehicles from Bob Pion in 2005 and decided to return there this month when we unexpectedly had to replace one of the vehicles much earlier than expected because it was totaled by a tornado! The dealership is small, but offers a good selection of quality used vehicles. Ryan Brewer made the shopping process easy and stress free. He asked questions about my preferences that allowed him to show me those vehicles which would best suit my needs. As a result of some good luck and Ryan's recommendation, I was the first and only customer to test drive a beautiful 2008 Buick Lucerne that had just been taken in as a trade. I am now the very happy owner of that car! Also involved in making the sale go smoothly were Will Smith, who wrote up the purchase agreement, and Sue Muzzy, who reviewed the extended warranty options with me. Note: While I was initially looking at cars, I mentioned to Ryan that my husband might be in the market to replace his pick up truck with something smaller. Ryan pointed out the GMC Terrain and told me a little bit about it. We looked at several brand new Terrains and took one out for a test drive on the day after we purchased the Buick. We are returning to Bob Pion Buick GMC this Friday to purchase it, too! TERRI and GREG COLELLI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Ryan. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC

Ryan and Don worked very hard at locating the specific...

Ryan and Don worked very hard at locating the specific vehicle we were interested in and keeping us informed of their progress. We have had a great experience with the dealership so far and look forward to continued satisfaction in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Ryan. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC

My experience with Bob Pion Buick GMC was outstanding! ...

My experience with Bob Pion Buick GMC was outstanding! My salesman Carl went above and beyond to make sure that all went well with my purchase of my GMC Terrain. Everyone at the dealership is friendly and outgoing. I highly recommend that anyone looking for a new vehicle stop in. They won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Carl. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC

Ryan was very helpful and found just the right car for...

Ryan was very helpful and found just the right car for us. He listened to all of the things we were looking for in a car and found the perfect car for us. We have been a customer of Bob Pion since 2002 and would not hesitate to go back there or to recommend them to our friends. Sue was great getting the financing and the paper work prepared for us. We found the car on Monday Memorial Day Holiday and the car and the financing were all set by the time we picked the car up on Tuesday afternoon. They did all the work for us. Great Job by everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Ryan. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC

Very pleased with everyone at Bob Pion. Ryan Brewer did a...

Very pleased with everyone at Bob Pion. Ryan Brewer did a great job assisting us with our purchase including picking up paperwork at our home saving us extra trips to the dealer. Thanks to everyone at Bob Pion for a great job! We will be returning for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Ryan. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC