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(134 reviews)

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My sister sent me to Bob Pion because she had such a good...

My sister sent me to Bob Pion because she had such a good experience buying her car there. I really hate shopping for cars, but Ryan and Sue made it so easy. They were friendly and informative. The entire process was virtually painless. I love my "new" car and feel that I got a great deal. I'll be sending my friends to Bob Pion when they're ready, too! Thank you, Ryan and Sue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review. Ryan is a great asset to our team! We all hope you enjoy your Buick LaCrosse and please let us know if there is anything else we can do for you in the future! Tom Pion Manager

Working with the xxxxxxand employees was awesome! They...

Working with the xxxxxxand employees was awesome! They had the perfect truck I was looking for. All of the staff was very helpful getting me into my truck in a fast manner. The sales and service department work with you on getting what you desire. I would highly recommend going to Bob Pion to anyone looking for a new or used vehicle. The whole staff just welcomes you into the their family as soon as you step on to the lot. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. We love hearing from our customers and we are glad we showed you why were different from the rest of the dealers out there. Thanks again and enjoy that truck of yours! Tom Pion

Very professional sales team. Explained every step of the...

Very professional sales team. Explained every step of the deal. Overall a very pleasant experience. Would not hesitate to return or recommend them to others. Their web site is very informative with plenty of pictures and access to CarFax to allow you to see the car's history. I feel confident the car will serve me well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alan, Thank you for the purchase of the beautiful Buick Lucerne CXS. It's a great looking sedan and I know that you will enjoy it. Thanks again and please let us know if there is anything else we can do for you in the future! Tom Pion Manager

I appreciate the great service I received in the purchase...

I appreciate the great service I received in the purchase and delivery of my new 2011 Yukon Denali. Ryan and the Bob Pion staff did an outstanding job in completing all the necessary tasks to achieve a timely delivery. This is my 5th purchase of a vehicle there and the service continues to be an excellent and a fun experience as my first purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase of the gorgeous 2011 GMC Yukon Denali. Please let us know if there is anything else we can do for you and thank you once again for your purchase. Enjoy that brand new Denali! Tom Pion Manager

The overall experience was beyond my expectations! Their...

The overall experience was beyond my expectations! Their no pressure attitude and willingness to go the extra mile was a huge relief. The staff there was knowledgeable and friendly. I recommend this dealership to anyone looking for a new or used car. Thank You BOB PION AUTO for finding my dream truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mike, I hope you enjoy that beautiful 2010 GMC Sierra! Please let us know if there is anything else we can do for you. Now go show off that GMC to your friends! Tom Pion Manager

My wife and I had been researching for over a month. ...

My wife and I had been researching for over a month. After traveling and aggrivation we stopped in to Bob Pion. We were met by RYAN BREWER and knew immediately that this was the place we could do business. Ryan never pushed us in to anything and gave us the keys to test drive the vehicles we were looking at. Once negotiations started it got even easier! Ryan got us the deal we needed and then took a little more off; he was GREAT! I highly recommend Bob Pion for your next vehicle purchase. It is obvious that they are truely a "family business" and Ryan has to be one of the best salesmen in the area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you guys for a great review and I'm glad that Ryan along with the rest of the Bob Pion Auto made you have another great customer experience! Enjoy your Yukon XL Denali and please let us know if there is anything else we can help you with. See you soon! Tom Pion Manager

This was the best experience I have ever had with a...

This was the best experience I have ever had with a salesperson. He wasn't pushy, obnoxious, listened to everything we said, was informative, really knows his stuff, why, he's like the Energizer Bunny! He spent as much time needed to ensure we knew everything about the vehicle and the dealer. I also have to commend the staff. We met the owners and other staff members (financing) and everyone was just super to deal with and it felt sincere. I would recommend Ryan and the Pion dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr and Mrs Watson, Thank you guys so much for the awesome review. Ryan and I hope you enjoy your 2010 Buick Enclave and if you need anything please do not hesitate to give us a call or to stop by. Thanks again, now go show off the Enclave to all your friends! Tom Pion Manager

My husband purchased a car here just yesterday and it was...

My husband purchased a car here just yesterday and it was seemless.. Sterling Orr was fantastic and Ms. Muzzy was very pleasant. We had no pressure to buy this car, they were very kind. We had a problem with our insurance company and Mr. Orr spend much time on the phone working with them to get our binder ! Thank you :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for another great review! We hope that you enjoy your new vehicle and welcome to the Bob Pion Auto Family. Sterling Orr and Sue Muzzy our a valued part of the sales department and I will be sure to pass on the kind words. Thanks again and enjoy that new vehicle! Tom Pion Mananger

I was happy with the service and the people. They were...

I was happy with the service and the people. They were very professional and curtious.I have had service done previously and was satisfied.They explained to me what needed to be done, the cost, and how long it would take,I would recommend anyone that needs service to give them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the great review. Our service department has been known as the #1 GM certified facility in the area and this just adds to it! We appreciate your business and we look forward to serving you in the years to come. Tom Pion Manager

We cannot say enough about Ryan, he was very patience and...

We cannot say enough about Ryan, he was very patience and honest with us about purchasing a used car, he explained and answered all of our questions. Also, Ryan went out of his way to come to our place of business to show us a car. My wife and I were very impressed with all of Bob Pion's staff. It is nice to know that Bob Pion's outlook towards a customer is truly a No hassle and friendly experience. We would recomend Bob Pion and Ryan Brewer to anyone who is looking for a used or new vehicle. Sincerely, Wayne & Donna Lemoine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are so happy that we showed you why Bob Pion Auto along with our salesmen are the best in the area! Enjoy your loaded up Buick Enclave and please let us know if there is anything else we can do for you! Thanks again. Tom Pion Manager