Skip to main content

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Ryan Brewer was outstanding thrughout the whole proccess....

Ryan Brewer was outstanding thrughout the whole proccess. I purchesed two trucks for my company and Ryan did an excellent job finding the exact trucks we wanted. Ryan was always available to awnser questions even on his day off and stayed late on a friday until the plates were ready for my truck. I would highly reccomend Ryan and Bob Pion Pontiac to anyone looking to purchase a new vehile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for another great review! We pride ourselves on not only giving you the best deal but also the best customer service the area!! I will be sure to pass on the kinds words to Ryan. Thanks again and please let us know if we can help you in the future. Tom Pion VP Bob Pion Buick GMC

ryan went out of his way to make sure the customer was...

ryan went out of his way to make sure the customer was satisfied. Ryan came in on his day off to help get the car registered even though the dmv took extremely long and required he miss his scheduled appointment. Ryan remained professional and courteous to the dmv

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for a great review. We are glad to hear that Ryan gave you the Bob Pion experience! Enjoy your new Buick LaCrosse and please let us know if there is anything else we can do for you. Thanks again! Tom Pion Manager

I was interested in purchasing a 2011 red GMC Terrain...

I was interested in purchasing a 2011 red GMC Terrain from Pion dealership. They did not have the color outside of the car or the material color on the seats I wanted. Carl spent much time searching on the internet and telephone and was able to find exactly what I wanted. I was very pleased with Carl's salesmanship and determination to get the vehicle I asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! I hope you enjoy your brand new GMC Terrain and I will be sure to pass the review on to Carl. Thanks again and please let us know if there is anything else we can do for you. Tom Pion Manager

I purchased a vehical and they worked with me on price...

I purchased a vehical and they worked with me on price and everything i wished to have looked at through out the new vehical. The staff was very friendly and they made me feel at home. Wonderful dealership to have delt with and over all a wonderful buying expirence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We hope that you enjoy your 2500HD Duramax Diesel! Please let us know if there is anything else we can do for you in future. Tom Pion Manager

My wife Jan and I have been dealing exclusively with Bob...

My wife Jan and I have been dealing exclusively with Bob Pion Buick, GMC for years. We have purchased all of our family vehicles for the past 30 years. Don, Kathy, Rob and Tom, along with their employees, have always treated us with the utmost care and respect. We recently purchased a van through RYAN BREWER, Sales Consultant, and had a wonderful experience. He made the transition effortless. He made sure that he contacted us with any updated info. pertaining to the sale. Ryan is professional, courteous, and a dedicated employee. The Pion family is fortunate to have such a loyal sales consultant working for them. My family will continue to deal with Pion Auto for many years to come. I also want to mention the OUTSTANDING service department. RESPECTFULLY, KEN and JAN ANDWOOD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jan and Ken, Once again thank you guys so much for the purchase of your new vehicle. It's a great pleasure to continue you to sell your family cars and trucks from us. Please let us know if there is anything else we can help you with. Thanks again guys! Tom Pion Manager

My experience dealing with Ryan Brewer was exceptional. ...

My experience dealing with Ryan Brewer was exceptional. Ryan was professional, knowlegable and helpful. I never felt pressured in any way. Ryan went out of his way to locate the vehicle which I wanted, as they did not have one in stock. When I went to pick up my new vehicle, Ryan was extremely helpful and answered all of my questions. I never felt rushed. While Ryan was getting the inspection sticker and gas for the vehicle, Wil Smith had me sign all of the paperwork. Wil was also very professional and helpful. When waiting the owner of the dealership came out of office and introduced himself to me. I cannot express on friendly and helpful everyone was. Bob Pion is very fortunate to have a sales person of Ryan's caliber. I look forward to working with him and the service staff in the future. I would highly recommend anyone to see Ryan Brewer at Bob Pion Auto. He made the experience of buying a new vehicle extremely pleasant and excitable. I have not always experienced that with other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Deborah, Thank you so much for the awesome review. Ryan is a great assest to the Bob Pion Family and we are glad to have you apart of it. Thanks again and please let us know if there is anything else we can do for you! Tom Pion Manager

Our salesperson Ryan is extremely knowledgeable and very...

Our salesperson Ryan is extremely knowledgeable and very personable. The entire Pion family, Bob, Don, Tom and Rob, greeted or spoke to us one time or another during our visits to the dealership. Their entire staff is friendly and courteous, they all contributed to make our new vehicle purchase a most enjoyable experience. We can truly say, we felt as though we were part of their family from the time we walked into their dealership until we drove off in our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you guys so much for the great review! We hope you enjoy your brand new vehicle and please let me know if there is anything else we can do for you. We look forward to serving you in the future! Tom Pion Manager

We have bought at least six cars over the years from Jim...

We have bought at least six cars over the years from Jim Orlowski and he always treated us well. He understands just what we want in a Buick. Susan Muzzy made the 'paperwork' process smooth, fast and was highly professional. Will Smith helped us with the hazzle of getting our GM points. Tbis is a very friendly dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to here that Jim has been able to help you with your new car purchases. Jim is a great asset to the Bob Pion Family! Thanks again and enjoy your new car and please let us know if there is anything else we can do for you. Tom Pion Manager

A very pleasant buying experience. Purchased a used truck...

A very pleasant buying experience. Purchased a used truck for my business, the truck was exactly as described on their website and after looking at several dealerships found their used vehicles to be some of the nicest around. Ryan and Tom were very helpful and worked a very good deal. A small issue occurred after delivery and they were very accomodating to resolve the problem. I enjoyed working with a professional, family owned business whose focus on customer service and satisfaction was important, something you don't find any more with the mega car dealers today. Thanks guys, I'll be back for another purchase in the future. Chris Paquin-C&M Fire Protection Services, Inc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chris, Thanks for the awesome review! We take pride in our used vehicles and try to have the best selection around. Thank you again for the purchase of that beautiful Silverad0 2500HD LTZ and don't forget to bring down that GTO in the summer! Tom Pion Manager

walked into dealership looking for information on...

walked into dealership looking for information on puchasing a new truck Ryan was right there ready and willing to help with any questions I had. He made the transaction go very smoothly was able to find what i was looking for. I would absolutely recommend Ryan as a great sales person to family or friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Shawn, Thanks for the great review. Ryan along with the rest of us here appreciate your business and looks forward to helping you guys out in the future. Enjoy your beautiful 2011 2500HD Sierras and please let us know if there is anything else we can do for you in the future! Tom Pion Manager