Lithia Ford of Klamath Falls

Very friendly service team, that is super helpful. Was very happy with the way I was treated at the service desk, thank you

It is always a pleasure to do business with Kip Phillips. We have purchased our last 4 Ford vehicles from Kip. We know we can trust Kip; he always goes out of his way to help us. No games. . .which we love. We have grown to love Kip because he is such a good man. . .always looks out for us. We also love all the Ford vehicles we have purchased from Lithia Ford. This year we purchased two vehicles. A 2018 Ford Escape and recently the 2018 Ford F-150. Both are beautiful vehicles and Kip is so patient with us learning all the new gadgets. . .he does an excellent job explaining how everything works. . .being Seniors, we really appreciate his kindness. Lithia Ford should be very proud of this fine, outstanding salesman. . .Kip is the reason we keep coming back to Lithia Ford when we want to purchase a new vehicle.

Service by the local service rep was good. Unfortunately, Ford Motor Co inability to supply appropriate parts for repair results less than satisfactory outcome that is beyond the influence of the local company.

I had my F250 in for service at a 1pm appointment. By 2:30 my truck had not moved and 3 different vehcles had came after me and went into the service bay. This was not accetable and needed to be addressed. I went out to meet with my service writer Justin, who had my just noticed what was going on and was on his way to get things moving. Justin apologized for the mix up and my service was completed by 3:30. Thanks to Justin for moving things along however I hope the next service appointment is kept on time as I know they are very busy but so are the customers.

While it took a while to get the car fixed in the end it was repaired and I no longer have to listen to the alarm telling me the driver's side door is open...that's a good thing!!!!

I had always been a bit hesitant to take my vehicles in to a dealership for maintenance due to the reputation of high cost. But I was pleasantly surprised to find that they have very fair prices for general maintenance. I was even more surprised to find incredible customer service by everyone I encounter, especially Pat. I will definitely be back.

the buying was easier then thought.Was not expecting to be able to get auto at time.

Salesman, Neil Simington, was very efficient, well organized, and most helpful. he was a pleasure to work with.

These guys are awesome. They were thorough and went above and beyond what I was asking. You can tell they have a new service manager. This place is headed I. The right direction

We were so impressed with the team at Lithia Ford in Klamath Falls,Oregon! They had the vehicle we wanted and worked hard to make sure we were satisfied with the deal we got. The staff at Lithia Ford were welcoming,knowledgeable about the vehicles we looked at,and made us feel as though our satisfaction was important to them. We will definitely return to this dealership for our next vehicle! It was a really great car buying experience for us!