Reviews
Write a reviewOil change
Good experience with setting up a service online. Quick service and a good waiting room.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
always great service
JARAD WAS VERY HELPFUL WITH MY SERVICE......NICE GUY......GREAT SERVICE.....SHORT WAIT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2017 Ford Truck
Very good service team! Very pleased with their customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JT Thomas
Had great communication from Justin at the desk. My truck had to be left here for repairs after it broke doen on my sales route. It was ready for pick up sooner than originally estimated, very impressed with the hustle since I need the truck for my job. Justin called everytime there was an update, something that I was also impressed with since that doesn't happen with many businesses at all regardless of what it is. We value communication in our business and it really benefits us in differentiating ourselves from our competition. Justin's diligence and communication sets you apart from repair shops I've dealt with here. Thank you, Justin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Veronica
Great experience at Lithia Ford Klamath Falls. Quick and easy process from beginning to end. Thank you for a wonderful experience
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent experience!
I came in for an oil change and was given excellent service! I also appreciated that I had a coupon for $20 off of the service, especially since I'm a senior citizen on a fixed income. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stewart Castro
I wanted to have the shocks checked because the front end goes up and down three or four times when i stop. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
servfice
They were great did great job In and out in timely manor nice people all of them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
From the phone call to set up the appointment for service til I picked truck up the experience was fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
F350 Super Duty
I have been trying to find the exact pickup for 6 months and my local dealer ship didn't seem to want to go to work for me. Once I talked to Drew he made it happen in hurry and I couldn't ask for any better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase