John Tapper Automotive

Marty was super helpful in helping me purchase my truck! After multiple terrible experiences at other dealerships, I took a chance and drove from 2 hours away. Absolutely worth the drive! The entire process was quick and easy. They paid attention to detail-sometimes it's the little things that really make a huge impression/difference and gain customers for life (filling up our gas tank before our drive home!) Thanks Marty for all your help! We will definitely be back when we need another vehicle!

I emailed you on Sunday about a truck then on Monday morning Marty called we talked about the truck . Needless to say by Monday afternoon I had the truck at my house to test drive it and Thursday afternoon it was delivered to my house . What great service I received from Tapper Chevrolet and Marty I will be back

Excellent customer service from Tony. He made the buying experience painless and worked with me to find a car within my budget. He clearly explained all of my options to find the perfect vehicle for me. All of the discounts/rebates were explained and highlighted on the final purchase of the vehicle.

The representative named Tony, he is passively sexist. Whenever I asked a question he always looked to my husband when providing the answer. The customer service was lacking, a small scratch on our new car and they couldn't fix it for a few weeks and asked us to return. An extra $172 was added to our final price and no one could explain it. When we came in with paperwork from the GMC website stating the price they argued saying the website was wrong and added a few more grand. Will never go back, not even for the floor mates we intend to purchase.

Dealing on the used corvette with Tony Serignese was a very pleasant and complete experience. Tony was able to answer all my questions and made the purchase a easy and quality buy.

Marty was great to work with. First contact was through email and he responded right away and sent a video of the vehicle we inquired about. He really is about customer service. He made the purchase of the vehicle a painless process and met our expectations.

I needed to replace my car with a reliable high miles per gallon vehicle. Tony Serignese listened to what I was looking for and made it happen.

Jeff never called me back to get my financial information to see if I could get financed. Very disappointed. Especially since service department is amazing.

I had a great experience with John Tapper Chevrolet. After I was hit from behind, and my car was totaled, I found the exact replacement car I wanted with a very specific set of options at Tapper Chevrolet in Paw Paw. I booked a flight from Orlando (where I live) to Detroit, then rented a car from there to Paw Paw. This was a new experience for me, and I was pretty worried about getting to the dealership and being pressured into a deal for a car I didn't want. I was pretty much at their mercy. But the car was exactly as described, was below the KBB price, and the purchase process couldn't have been easier. They were even able to get a percentage rate for me that was almost 2 points better than my pre-approved financing. Thank you, Tony Serignese and Tapper Chevrolet!

Tony Serignese made a difficult process easy by providing great service in ordering my new truck and making sure everything I wanted was included properly on the order. He answered my many questions throughout the entire process and made sure I knew how everything worked when I took possession of the truck. The only difficulty was me waiting for the truck to be delivered!