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John Tapper Automotive

(276 reviews)

Reviews

(276 reviews)

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13 CHEVY EQUINOX

RECENTLY PURCHASED A 2013 CHEVY EQUINOX FROM TAPPER AND IT WAS EVERYTHING I WANTED. I WALKED IN SAID WHICH CAR I LIKED, AND THERE IT WAS. I LEFT SAME DAY WITH A CAR THAT I HAD BEEN SEARCHING ALMOST A YEAR FOR. APPRECIATE THE EFFORT STEVE PODEWELL TOOK IN HELPING ME PURCHASE THE VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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""Awesome experience purchasing a vehicle!""

A few weeks ago, I was in an accident with a semi-truck. As you can imagine, my vehicle was totaled and now I was in a hurry to purchase a vehicle. Even though I continue to struggle from the accident, I started searching the "Web". Over the next few days, it became so overwhelming that I just wanted to give up; when my son sent me to John Tappers Automotive website. Before you know it, I was talking to Marty R. who was a very caring and thoughtful man. I explained to him my many situations and he took the time to really listen and found the perfect vehicle for me in less than 3 days. I have valued my parent?s advice throughout the years and for me, Marty stepped right into that "Dad's" roll which helped me make my decision for buying the 2012 Chevy Equinox. Marty along with Ron (the finance manager) took care of me like I was family. I can't thank them enough!! I highly recommend this dealership to anyone who is in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service on Lease Buy Out

My leased 2013 Buick Lacrosse was at the end of it's lease period and I wanted to buy out the vehicle. Richard Hiatt from Tapper's provided the best rate and service in buying the vehicle. If you are looking to buy or lease a vehicle, I would highly recommend you see Richard at Tappers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience!!

Marty took the time to get a feel for the kind of car I needed. He helped me through the whole process from beginning to end. I would highly recommend looking for him if you're in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice people, great place, Great sales person

Tony Serignese was very pleasant and nice. He knew exactly what I was trying to explain to him for my son. He is very patient and takes his time and offers a lot of good information. I was just the middle man (women) and I got just what my son was looking for from Mr. Serignese. When my son stepped in and took over, it went smooth as silk he says. My son came to Tapper from the "Motor City". We had gone back in forth for two months trying to get this deal done and it did not happen at three different dealerships there. I called Tapper and Got Mr. Serignes and he took care of it right away. Every detail was covered.. This deal only took about a week from start to finish. I want to thank Tony Serignese for being honest on some of the hard questions I had to ask. He was really concerned that my son would be happy with his new SUV I really love that. He had all the paper work in order and it made the pick up day go very well. Thank you Tony and Tapper for being so proficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Laura Brown

Marty is a great salesman. He helped me get a car in the payments I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Patrick Brown

Marty is an awesome salesman. He helped me get into my new car and get the payments low.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!!!!

I want to thank Jeff Heflin for his outstanding service and his professionalism during the purchase of our new vehicle. Making the transaction very seamless and answering all concerned questions. Another outstanding job from the Tapper team. My family and I look forward to working with Tapper Automotive for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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16 Acadia

Very happy with my purchase experience at Tapper's. Thank you Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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16 Encore

This is the second Encore I've gotten from Tapper's. I leased this time so I can get a new one every 3 yrs. Tony's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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