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John Tapper Automotive

(276 reviews)

Reviews

(276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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john tweedie

Marty was great! He got me a great deal and a great truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tapper Can Get Them!

I found a car at another dealer but they wouldn't budge on the price. I went to see Marty Rouse at Tapper GMC but I had my doubts, he being an MSU fan and all. But I figured it was worth a try. Not only did he save me $3000 dollars off the other dealers best price, Tapper's financing department saved me a quarter percent on my loan and Marty had the car for me the next day! Marty's a great salesman and I would definitely buy a car from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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the Curtis family

Marty did a great job, very prompt, and right on time! Had a great test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you

Thank you Don Brown for helping me get into my new used car. It is the right car for me and I appreciate the financing Tapper Automotive helped me secure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I LOVE MY CAR!!!!

Don Brown did a great job of finding the car I wanted at the price I was looking for. Thanks Don! Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mrs rose from paw paw

Marty was a fantastic salesman to work with. Very professional and courteous. Worked very hard and went the extra mile to make us a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very unprofessional !!!

I was told by a salesman that the vehicle i was interested in would be held for me.i was in route to dealership and received a phone call stating vehicle had been sold. i am going to write a review on all the major auto sales sites online and state my disgust with this dealership....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellant

he was very helpful and excellant with his information. Explain everything well. Thank you very much......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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satisfied customer

I have been doing 100% of my car needs at Tappers for the last 8 years. Both customer service and maintenance has been top notch. Sales rep Don Brown always goes above and beyond to see my needs are taken care. I can strongly recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service i love my car

This is my 3rd vehicle bought from Tony Serignese at Tappers. I have been so in love with the first 2 when I was talking to him about leasing a 2015 Malibu I was nervous it was much newer than I had before. The purchase was a steal he had my best intrest at heart and i couldn't be happier he sat with me and explained everything and set up all the xm radio and on star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thx Kayleigh for returning to us for your third vehicle! Welcome to the Tapper family. Justin Tapper