Reviews
Write a reviewBest place to buy or fix your car.
I had wanted to by a car from Pritchards for years. This year I finally did it. I got a great deal on a Dodge Caravan out of Texas that came with an engine guarantee.I literally bought the car without a road test. I was really impressed with the ease at which my purchase went through and the follow up to my purchase which continues to this day. I was introduced to the service dept. personel and have had my van serviced twice since my purchase and have been extremely happy with the service and cost.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Breath of fresh air
I had my first experience with Pritchard's service department just a couple of days ago. I actually followed one of Maguire's best mechanics over there. I was totally surprised by the quality of service that I received there! Everyone was courteous and took their time to explain all the charges. I didn't get a whole list of "suggested" extra services or "uncovered problems" that I didn't even know about. It was a far less pressured atmosphere. I am sure Maguire is trying to find ways to pay off their remodeling/acquisition phase. Quite honestly, I walk into their repair shop prepared to get hassled. I had no idea what I was missing! These guys have been around a long time and I can see how they survive in this monopoly-like atmosphere. They EARN people's business. I will definitely go their again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill is Great
Bill went out of his way to find the perfect car for me. Thank you so much. I love my new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Transmission
My 1992 Dodge Caravan with 70000 miles finally said goodbye to the transmission .. Thank God Pritchard Automotive was able to fix my baby !! Dealing with The Pritchard crew since 1973 ..The Best .. Bill
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly prompt service
I always find Pritchard to be reliable and courteous. They do it right and with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
REPAIR AND COLLISION SERVICE IS SUPERIOR.
WE HAVE BEEN PRITCHARD CUSTOMERS FOR MANY YEARS, AND CONTINUE TO HAVE OUR CHRYSLER 2010 MINIVAN SERVICED AT PRITCHARD'S EVEN THOUGH THEY ARE NO LONGER A CHRYSLER DEALERSHIP. I ALWAYS APPRECIATE AND TRUST SERVICE MANAGER ED'S RECOMMENDATIONS - MOST RECENT BRAKE REPLACEMENTS. A COLLISION WITH A DEER GAVE US THE OPPORTUNITY TO HAVE PRITCHARD'S COLLISION MAKE THE REPAIR. NOT ONLY WAS THE JOB COMPLETED ON TIME, BUT THE ENTIRE CAR LOOKS NEW-COMPLETELY POLISHED BEYOND OUR MEMORY HOW A VEHCLE WITH 45,000 MILES CAN LOOK "NEW" . VISITING PRITCHARD'S FOR SERVICE-IS A PLEASANT EXPERIENCE. ALWAYS GREETED WITH A SMILE. ALWAYS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Superb service
Great, reliable, and quick service... for the last 12 years and counting
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Transmision wows
The service department took me right in and gave me a ride back to work. Fixed my 2006 Grand Caravan in a day at a very reasonable price . I'm very happy with every aspect of my interaction with them . Highly recommend them for svice or a good used car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wonderful experience
The best car dealer I ever had. They treat every customer very well and try to do their best to help with buying a car or any repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Inspection and oil changes
Great friendly staff, very timely and at a decent price. I paid $80 for an inspection, oil change and new air filter.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase