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Pritchard Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Extremely pleased with service

I needed both an an inspection and servicing for my Audi Q5 and was very pleased with the customer service and quick service. The entire process was done in about an hour. Service people and those at the reception were resourceful and friendly. Very happy I came here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pritchard's

Excellent treatment, diagnosis, and repair. Repair was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Consistent great service!!

Service personnel pleasant and credible. Job done in a timely fashion and saved some money to boot. My search for a reliable service center is over!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service at Pritchard

I have gone to Pritchard several times for service and have experienced good customer service each time. In addition, the owner calls to check up and see that things went well. I recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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car detailing

We had our car detailed at Pritchard. It looks like a brand new vehicle. Excellent work and service personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people that do great work!

This is what you would expect from a small town business, well qualified people that do a great job! The work is done properly the first time and they get it done when they promised! The people and the service make the experience great......no take a number "box store" experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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life long service at Pritchard

My family has used Pritchard for 23 years for our auto purchases and all our repairs. I would never go anywhere else. They have consistently been fair, honest and always most helpful. The customer service at Pritchard is exemplary and very personal not to mention exceedingly polite. Having Pritchard as our car dealer and repair ship removes all worry form that part of our lives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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100 YEARS OF SERVICE

I have purchased Chrysler products from WT Pritchard for over 50 years! From a Dodge Dart to my latest, a Dodge Grand Caravan, all my vehicles have been serviced exclusivley by Pritchards. His service staff is factory trained, and loaded with experience. Owner William Pritchard personally calls each customer to make sure they are satisfied with service or repair of their vehicle. Now here is a caring dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2010 nissan sentra

I had a excellant experiance at Pritchards. I told them exactly was i was looking for they found it then i bought the car at an excellant rate. I would highly recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3 years of Consistent Service

Ed, Doug, Brian, and the rest of the Pritchard crew has made driving up at school extremely safe and reassuring. They're fair on pricing, quick and efficient with their work, and make me feel like a friend, rather than just a customer, which when it comes to things as personal as a car, is extremely important. Don't bother going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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