Reviews
Write a reviewExtremely pleased with service
I needed both an an inspection and servicing for my Audi Q5 and was very pleased with the customer service and quick service. The entire process was done in about an hour. Service people and those at the reception were resourceful and friendly. Very happy I came here!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pritchard's
Excellent treatment, diagnosis, and repair. Repair was fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Consistent great service!!
Service personnel pleasant and credible. Job done in a timely fashion and saved some money to boot. My search for a reliable service center is over!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service at Pritchard
I have gone to Pritchard several times for service and have experienced good customer service each time. In addition, the owner calls to check up and see that things went well. I recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
car detailing
We had our car detailed at Pritchard. It looks like a brand new vehicle. Excellent work and service personnel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people that do great work!
This is what you would expect from a small town business, well qualified people that do a great job! The work is done properly the first time and they get it done when they promised! The people and the service make the experience great......no take a number "box store" experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
life long service at Pritchard
My family has used Pritchard for 23 years for our auto purchases and all our repairs. I would never go anywhere else. They have consistently been fair, honest and always most helpful. The customer service at Pritchard is exemplary and very personal not to mention exceedingly polite. Having Pritchard as our car dealer and repair ship removes all worry form that part of our lives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
100 YEARS OF SERVICE
I have purchased Chrysler products from WT Pritchard for over 50 years! From a Dodge Dart to my latest, a Dodge Grand Caravan, all my vehicles have been serviced exclusivley by Pritchards. His service staff is factory trained, and loaded with experience. Owner William Pritchard personally calls each customer to make sure they are satisfied with service or repair of their vehicle. Now here is a caring dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2010 nissan sentra
I had a excellant experiance at Pritchards. I told them exactly was i was looking for they found it then i bought the car at an excellant rate. I would highly recommend them to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
3 years of Consistent Service
Ed, Doug, Brian, and the rest of the Pritchard crew has made driving up at school extremely safe and reassuring. They're fair on pricing, quick and efficient with their work, and make me feel like a friend, rather than just a customer, which when it comes to things as personal as a car, is extremely important. Don't bother going anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase