Reviews
Dodge Ram 1500
Ray Morgan at Lithia Grants Pass was extremely helpful. He knew all features and gave great CS. Best new car buying experience ever! I recommend this dealership if you are looking for a great deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They overcame an impossible task
Traveling though driving a almost new Ram truck. The water pump went out. There were no pumps available in the enature system. Dodge had them on backorder for the next month. The service departmentry went the extra mile. They were willing to take one from a new truck but Dodge corporate said no. They found the only pump in the USA in Utah. They made arrangements to get it here ASAP and get it installed. They were concerned about me getting stuck and my Comercial company losing revenue. There service manager Wes and my service advisor Andrea are the best. You can trust them to take good care of you and treat you fairly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying Experience
We are very pleased with our buying experience and the great deal we got when purchasing our new RAM truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best car experience ever
the best car buying experience i have ever had! josh was great very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
love the truck
Had a great experience loved it friendly people and I absolutely love my new Truck
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Service
All I can say is Andrea Medlin and all of the team that works with her are the best. Would highly recommend Lithia Dodge to everyone. GREAT EXPERIENCE!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always do their best to make customers happy
Wes, the head of the service department is top notch! He always does everything he can to make things right, and make sure the customer is happy, along with a good reliable vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Customer Service from Josh Pflum
My experience with my salesman, Josh Pflum has been incredible. I was impressed with his ability to go above and beyond--just selling a car. My experience has been literally--effortless. I would recommend going to see Josh!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lithia Rocks
I have had an excellent experience buying my new vehicle with my salesman Travis along with all others I come into contact at this dealership. I'm very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
tire sales
these guys are great!!! really communicated well and worked hard for us to get a great deal!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase