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Lithia Chrysler Jeep Dodge RAM of Grants Pass

(226 reviews)
Visit Lithia Chrysler Jeep Dodge RAM of Grants Pass
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (855) 346-4764 (855) 346-4764
Used (866) 802-5129 (866) 802-5129
Service (855) 346-4767 (855) 346-4767

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge RAM of Grants Pass from DealerRater.

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Bought my 2018 Jeep.

Bought my 2018 Jeep.trail hawk from Lithia Grants Pass. I live in Medford and would not take my car anywhere else for service lithia Grants Pass. They are friendly and explain what they are doing and how long it will take very clearly. If I call with a problem they get me in quickly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia's Grants Pass Auto Center and for sharing your experience! We always love to hear experiences like this where we have earned customer trust and provide nothing short of efficiency, clear communication and friendliness. We truly appreciate your loyalty and your praises for our team. See you next time!

I live in Medford and I bought my jeep in Grants Pass.

I live in Medford and I bought my jeep in Grants Pass. I drive to Grants Pass dealership for all my cars needs nowhere else. They are friendly explain everything to me so I can understand. When something isn’t right I call them and they get me in right away. Would not go anywhere else for service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the trip from Medford to see us! We’re delighted to be your go-to team and we truly appreciate your confidence in us to get you back on the road safely. See you next time! -Lithia's Grants Pass Auto Center

Accurate and friendly.

Accurate and friendly. I had to change my appointment at the last minute and they were able to accommodate me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Mark! We always aim to be flexible and helpful at Lithia's Grants Pass Auto Center. We look forward to assisting you again in the future!

Great people to work with just need to inform clients how

Great people to work with just need to inform clients how long a job is

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave a review. It is great to hear that you were greeted with our friendly staff. Additionally, we appreciate the feedback to elevate the level of communication and information during a visit. We look forward to seeing you again!

Lithia Chrysler,Jeep Dodge Ram of Grants Pass has

Lithia Chrysler,Jeep Dodge Ram of Grants Pass has courteous staff and provides timely service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! It is great to hear that you were greeted with our courteous and timely staff here at Lithia's Grants Pass Auto Center. We appreciate your business and look forward to next time!

We had an unexpected breakdown while towing our trailer

We had an unexpected breakdown while towing our trailer down to California. They were able to get our truck into the shop and diagnosed quickly. Unfortunately it was a holiday weekend and they needed to order parts. They connected us up with a local towing company who got our trailer off the freeway and stored it for us, and they loaned us a car so we could get home. They got our truck fixed as soon as possible and everything works great. They basically saved us. I guarantee I’ll be purchasing any new vehicles I need from this dealer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeff, we are honored by your review of our team! We're so glad we could assist you in a stressful situation. Thank you for choosing Lithia's Grants Pass Auto Center and safe travels wherever you go!

They gave me a great deal on a car and then honored

They gave me a great deal on a car and then honored themselves by repairing a minor repair that happened one month into it thanks guys

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia's Grants Pass Auto Center, and for sharing your feedback! Providing excellent customer service is always our top priority, and it’s great to know we delivered. Safe travels!

Excellent service, work was completed quicker than

Excellent service, work was completed quicker than promised. Everything was explained in detail. All questions were answered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We love to hear that everything was taken care of for you efficiently! Thank you for choosing Lithia's Grants Pass Auto Center and for sharing your support. See you next time!

Have never had a negative experience at GP Lithia.

Have never had a negative experience at GP Lithia. Customer service is top notch! Fred Pusch is always so friendly and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Lithia's Grants Pass Auto Center! It's fantastic to hear that Fred and our entire team took great care of you. See you next time!

Chase and Kris were awesome!

Chase and Kris were awesome! Made our experience so very easy. Just go and see for yourself! Great people and great service!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We’ll pass your kind words along to Chase and Kris. See you next time at Lithia's Grants Pass Auto Center!