Reviews
They gave us the best car purchasing experience I have
They gave us the best car purchasing experience I have ever had. This is the third time I purchase a Cadillac from crestview and I will definitely come back again. Kara, Patrick and, the rest of the team, are very professional did everything possible to give me the best cadillac Lyriq for the best price. Highly recommend dealership. Will always consider to go back to them for the next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Crestview Cadillac has great customer service.
Crestview Cadillac has great customer service. I'm new to this dealership, but Tony in the service department has treated me as if I've been coming there for years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change was quick & efficient.
Oil change was quick & efficient. Waiting area was comfortable with treats & lots of seating. Took only 40 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So first, the good: sales experience was very solid; they
So first, the good: sales experience was very solid; they absolutely met the pricing with discounts shown on the website on the vehicle I wanted; they were accommodating regarding timing for coming in to test drive the vehicle; the detailer Antoine was helpful and also engaging; they didn't pressure-sell extra warranties; and they worked with me for delivery timing on a Saturday. A few minor drawbacks ... I was frustrated with their valuation of my trade; they separated vehicle knowledge between salespeople (who didn't know very much technically) and a "product specialist" who had more limited availability; and a few minor vehicle quality items that maybe should have been caught before I took delivery. Overall, I recommend them because they kept their word, were very professional, and didn't add "typical" pressure selling tactics.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This dealership does a fantastic job.
This dealership does a fantastic job. James is a great sales rep. Could not have asked for a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always professional, friendly, & prompt.
Always professional, friendly, & prompt. Ron& Tony are personable characters. Service provided with efficiency & care. Definitely my go-to dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony was the Service person I worked with.
Tony was the Service person I worked with. He was polite and professional and I look forward to bringing in my car in the future for any service it may need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Very efficient. Trustworthy. Car runs great. Answered all my question with honesty. Love this place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ive seen other reviews make the comment that their online
Ive seen other reviews make the comment that their online appointment confirmation never got picked up on the dealer system. That happened to me this week, but they still got me in. They really need to fix their system.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Was an easy experience from Start to finish.
Was an easy experience from Start to finish. They explained everything and met every expectation. Would work with them anytime
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
