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CRESTVIEW CADILLAC, INC.

(1,550 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

About our dealership

Welcome to Crestview Cadillac The Dealer with a huge selection of new and used vehicles to choose from. Come experience the Crestview Difference! We take pride in helping our customers choose the vehicle that best meets their needs. When you are thinking about purchasing a Cadillac come to the experts! Visit our state of the art facility conveniently located in beautiful Rochester MI. We invite you to stop by and browse our collection.
Crestview Cadillac Rochester Michigan

Service center

Phone number (248) 220-6465

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Already did this once - ain't doing it again...too bad it was a great review

Already did this once - ain't doing it again...too bad it was a great review

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Our experience with Crestview was good. We drove over 30 miles to test drive the vehicle and everyone at the dealership was friendly and helpful

Our experience with Crestview was good. We drove over 30 miles to test drive the vehicle and everyone at the dealership was friendly and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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What impressed me most about Crestview Cadillac was Matthew Fox. He was very attentive to my needs and inquiries and was able to address all of my concerns. The low point was the sales managers unwillingness to negotiate over the price at all. If it wasn't for Matt I doubt I would use the dealership again.

What impressed me most about Crestview Cadillac was Matthew Fox. He was very attentive to my needs and inquiries and was able to address all of my concerns. The low point was the sales managers unwillingness to negotiate over the price at all. If it wasn't for Matt I doubt I would use the dealership again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Dane in the service area is extremely helpful and communicates very well through our car issues. Thank you

Dane in the service area is extremely helpful and communicates very well through our car issues. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Salesman Matt was very helpful through the whole process and answered all of our questions

Salesman Matt was very helpful through the whole process and answered all of our questions

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Johnny Hakim gave us the best car buying experience we’ve ever had. We’ve been buying luxury cars for many years, and we’ve never received the level of genuine, personal, and sincere attention that Johnny gave us. He truly made the entire experience exceptional. Thank you!

Johnny Hakim gave us the best car buying experience we’ve ever had. We’ve been buying luxury cars for many years, and we’ve never received the level of genuine, personal, and sincere attention that Johnny gave us. He truly made the entire experience exceptional. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very helpful. Very convenient for me. Always willing to help me with tech issues often need help when there are updates.

Very helpful. Very convenient for me. Always willing to help me with tech issues often need help when there are updates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My Cadillac Lyriq had an issue with the lumbar module and Crestview fixed the problem and I had no further issues

My Cadillac Lyriq had an issue with the lumbar module and Crestview fixed the problem and I had no further issues

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Communication is nonexistent. My 2 year old car broke down twice in one week. I called multiple times and told they were busy and would call me back. I never got a return call. My call broke down again and had to be towed The dealership still didn’t call me. I had to call and find out the status if my car. Terrible service to say the least

Communication is nonexistent. My 2 year old car broke down twice in one week. I called multiple times and told they were busy and would call me back. I never got a return call. My call broke down again and had to be towed The dealership still didn’t call me. I had to call and find out the status if my car. Terrible service to say the least

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Creatview is a great dealership. They took care of my problem with no hassle or problems.

Creatview is a great dealership. They took care of my problem with no hassle or problems.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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