Reviews
very good except no windshield wipers in stock for my
very good except no windshield wipers in stock for my 2014 SRX. Chris was very prompt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! Thanks for taking the time to leave a review.
Greatest Dealership: I’ve owned many types of vehicles
Greatest Dealership: I’ve owned many types of vehicles from various car companies over the many years of new vehicle purchases, but none has equaled the personal , accommodating and timely services as that of Crestview Cadillac, Hands down they’re the best ever dealership in the State of Michigan. Keep up the exemplary service Crestview Cadillac! Dedicated Customer, Don Bradley
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Adam King was excellent.
Adam King was excellent. Crestview Cadillac is the dealership I would always buy my next Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Emily did her best on the day I bought the car, although
Emily did her best on the day I bought the car, although she did not respond to calls and emails on any other days. She did spend a lot of time with me on the day I bought the car and worked for a good deal for me. She is incredibly knowledgeable and adept with the Lyriq and that helped a lot. Crestview gave me a remarkable deal on my new car and did pretty good on the trade in but otherwise the service was terrible. It took me over 6 hours to pick up the car and there were numerous paperwork stresses. I seemed to be the only customer in the dealer and Emily seemed to get no support to get anything done. This is not something I would expect from a Cadillac dealer. I felt like everyone was just sitting around watching me wait. Also, and this seems like this might be GMs fault but it is crazy to me that there is no charging adapter in stock and little information on why or how to get it.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 841-4166 to discuss your concerns, as your satisfaction is of utmost importance to us.
Far and away the best experience I have had at a car
Far and away the best experience I have had at a car dealership, left very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The entire staff was efficient and effective….
The entire staff was efficient and effective…. Offered a ride home ….. washed the vehicle before pick-up….. would recommend Crestview service to others
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent experience all around.
Excellent experience all around. The Cadillac of car dealerships. Top notch all the way, happy camper.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Knowledgeable and professional and why do you have a
Knowledgeable and professional and why do you have a fifteen word minimum I'm trying to do other things
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Best Cadillac dealership around.
Best Cadillac dealership around. Anyone looking for a 2025 new Cadillac this is the place to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive comments about Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very technically proficient with my Cadillac Lyriq, and
Very technically proficient with my Cadillac Lyriq, and resolved an issue where the car would not communicate with the OnStar app. Ron and Chris are very professional, courteous and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.