Reviews
Better than Szott
We previously purchased a used vehicle from Szott Ford in Holly. Our experience was terrible. So when we were ready to go forward with leasing a new vehicle we were hesitant to go back to Ford, but decided to give Skalnek a shot. We couldn't have been happier with the service that we received from Ryan Marshall. If you're trying to decide between Szott and Skalnek I say Skalnek all the way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the Review, we appreciate the good word. We hope you love the new ride!
Great experience with tire evaluation/new purchase.
Thank you to the service department for quickly evaluating my Ford Edge...ended up needing a new tire but it was replaced fast. Service: Thursday 5/11, 4:30 pm (2016 Black Ford Edge) Thanks, Tamura Thank you also to Justin who took me to CJs get my car washed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan's the best
Great customer service with Ryan Marshall with quick results and great prices
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review!
Great deal on used truck
Working with Doug was a pleasant experience. Fantastic price on the used purchase as well as the trade in. Did research on autotrader prior to getting in and pictures and deal was as expcected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Negative Equity-Still was helped
Rick, Ryan, and team went above and beyond to take care of my personal needs. I didn't have the easiest situation to deal with but the team there worked with me until we had a mutual deal that benefitted both parties. Thanks to all involved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to work with, very accommodating.
This is the second time I have worked with this dealership and I enjoyed the experience both times. I have been to their service department 3 times and they were very clear in the detail of work and fast with repairs. I like how they operate as a group when meeting my requests.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great vehicle service
Alex the service tech was very professional and friendly to work with. He worked close with his mechanics to get my explorer in and out of service especially quick, less than an hour from drop off to driving down the road. They gave my vehicle the 35k miles Inspection, tire rotation, oil change and brake inspection. I am very happy with it and I do recommend Skalnek Ford to all my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
At first I was not happy because I wondered around aimlessly until someone finally spoke to me. I made it apparent that I needed to speak with someone. Besides that point it was great. Matt McCormick was my rep and he followed as I requested and did a great job. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Body Work on 2016 Explorer
I dropped my Explorer off before going on a one week business trip, hoping it would be completed before I returned home. Not only was it done in only 3 days, but came in $500 below the estimated cost. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
thomas stuart
Mike was wonderful....i will recommend skalnek to ALL my friends and family ...go see mike at the ford dealer in lake orion.....wonderful people there....love them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thank you for the great review! we hope you love the new ride.