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Skalnek Ford

(248 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Better than Szott

We previously purchased a used vehicle from Szott Ford in Holly. Our experience was terrible. So when we were ready to go forward with leasing a new vehicle we were hesitant to go back to Ford, but decided to give Skalnek a shot. We couldn't have been happier with the service that we received from Ryan Marshall. If you're trying to decide between Szott and Skalnek I say Skalnek all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the Review, we appreciate the good word. We hope you love the new ride!

Great experience with tire evaluation/new purchase.

Thank you to the service department for quickly evaluating my Ford Edge...ended up needing a new tire but it was replaced fast. Service: Thursday 5/11, 4:30 pm (2016 Black Ford Edge) Thanks, Tamura Thank you also to Justin who took me to CJs get my car washed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ryan's the best

Great customer service with Ryan Marshall with quick results and great prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review!

Great deal on used truck

Working with Doug was a pleasant experience. Fantastic price on the used purchase as well as the trade in. Did research on autotrader prior to getting in and pictures and deal was as expcected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Negative Equity-Still was helped

Rick, Ryan, and team went above and beyond to take care of my personal needs. I didn't have the easiest situation to deal with but the team there worked with me until we had a mutual deal that benefitted both parties. Thanks to all involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to work with, very accommodating.

This is the second time I have worked with this dealership and I enjoyed the experience both times. I have been to their service department 3 times and they were very clear in the detail of work and fast with repairs. I like how they operate as a group when meeting my requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great vehicle service

Alex the service tech was very professional and friendly to work with. He worked close with his mechanics to get my explorer in and out of service especially quick, less than an hour from drop off to driving down the road. They gave my vehicle the 35k miles Inspection, tire rotation, oil change and brake inspection. I am very happy with it and I do recommend Skalnek Ford to all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Customer Service

At first I was not happy because I wondered around aimlessly until someone finally spoke to me. I made it apparent that I needed to speak with someone. Besides that point it was great. Matt McCormick was my rep and he followed as I requested and did a great job. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Body Work on 2016 Explorer

I dropped my Explorer off before going on a one week business trip, hoping it would be completed before I returned home. Not only was it done in only 3 days, but came in $500 below the estimated cost. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

thomas stuart

Mike was wonderful....i will recommend skalnek to ALL my friends and family ...go see mike at the ford dealer in lake orion.....wonderful people there....love them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you for the great review! we hope you love the new ride.