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Skalnek Ford

(248 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Explorer service

Courtesy and quick service. Needed it by Friday and they had it ready by Thursday. I would recommend this Dealership for sales or service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good!

Fast , excellent sales service, attentive to detail, very helpful in every step of the process of leasing a vehicle. I will definitely recommend the team at Skalnek Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience as usual

This is our third car purchased at this dealership and second with Ryan Marshall. He is very professional, fair and makes the customer feel like they are top priority. Communication is terrific and a great overall experience. We would recommend to our friends. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, courteous and timely with appointment

We purchased a new 2014 Edge (wife's car) and had some early-on problems with the gas gauge and electric window. We were not happy with the service at our orioginal dealership (not Skalnek). Took vehicle to your dealership and Allen at service was more than helpful and very professional. My wife was extremely impressed,. Decided to purchase a 2017 F-150 from Skalnek (Mat McCormick) this past February because of prior experience., Michael and Melanie Arrowood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Experience

Excellent experience with friendly courteous people. Definitely focused on customer satisfaction as they were able to find and deliver exactly what I wanted quickly. Excellent job! -Dan McQuaid

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A good experience . Treated well

Sales manager Rick is Awesome. Worked hard for us. Sales person kaycy was very good to work with. Helpful, courteous. The greatest dealership in the state . Please visit and enjoy!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast service -Courteous people

Fast service -Courteous people- good price on oil change I called to make an appointment to have my oil changed. They said come right down. They got me right in and I was out in minutes. The service department answered all my questions and made me feel like I was important to them. The sales department "where I bought my F-150" acted like they were glad to see me and treated me special.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Dealership

I have purchased two vehicles from Skalnek in the last two years, and the experience both times has been excellent. Jessica Carels, the sales person that worked with me both times was very helpful, answered all our questions and kept us posted on the status of our purchase both times. All of the employees we have dealt with at Skalnek, whether in sales or service, have been very friendly and helpful. I will continue to use Skalnek and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Skalnek Ford

I have been buying/leasing vehicles at Skalnek Ford for the last 30 years - a huge thanks to (Rick Brewer and Jessica Carels) - they always go above and beyond to make sure they find the vehicle we are looking for. They are the friendliest and most knowledgeable about their vehicles - they truly care about you and your purchase. I cannot say enough about the entire Skalenk Team - keep up the good work! As the vehicles change, so does the technology inside (smart vehicles) - Jessica was so helpful with showing me all the smart features that my new 2017 F150 truck is capable of. AMAZING stuff and great pricing! Don't waste your time anywhere else - SKALNEK FORD is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service and reliable transportation!

My experience at Skalnek Ford in Lake Orion was much more than I had expected! Not only was the whole process quick and to the point, I didn't feel like I was being used to make money. I was skeptical at first but Justin T. Was able to give me deals that most places won't even mention to you (my dad works for Ford). He even stayed after hours to help me weigh my options to make it the most affordable for me. I would highly recommend this place and the person who helped me (Justin T.) to anyone who is a first time car buyer that wants to avoid unnecessary fees/fines. I couldn't be more happier with my new 2017 lease at the price I am paying! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.