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Skalnek Ford

(248 reviews)
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 551-6960 (855) 551-6960
Used (888) 719-5403 (888) 719-5403
Service (877) 739-9310 (877) 739-9310

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best Ever!!!

We have purchased or leased 13 cars over the past 14 years, 10 from Kaycy Dymond. She is very professional... from sales to deals closed. Very helpful in financial areas to teaching us the new tech instruments. There has not been a question she could't answer. We plan on staying with Kaycy at Skalnek Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for being a loyal customer! We hope to earn your business for years to come.

Owner

Overall my experience was great. I can only give the people @ Skalnek an A+. Douglas Lutz let my wife and I drive any Escape we wanted. Lutz was helpful by answering all question we had. There was a seamless follow up to the registration transfer. I'm replacing fluids and filters on the Escape. Skalneks parts department stopped and found the parts I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for being such an awesome customer, we hope you love the Escape!

Certified Pre Owned Vehicle Purchae

We were very pleased dealing with Lance Richardson at Skalnek Ford! We found the Explorer we were looking for there, and he worked with us. Made sure all the paperwork was finished in a timely manner. We definitely would recommend Lance and Skalnek Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Skalnek Ford, we hope you love the Explorer!

Awesome Service

The service at Skalnek Ford was just awesome! My family and I were looking to lease a car and found it at Skalnek Ford. All our needs were met and the process was very smooth. Mike Steffler, Ryan Marshall and Kacey Dymond had listened to our needs and provided us with the best possible options. Alan had provided us with good advice on car maintenance. Thank you Skalnek Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the review and being a loyal customer.

25+ Years of Execellent Service

Finding a dealership that you can trust is difficult. Finding a dealership you trust and become a loyal customer for more than 25 year is even more difficult. I can confidently say that I have found trust and loyalty with Skalnek Ford. From the attitude of salespeople, selection of cars, responsiveness of inquiries, knowledgeable service staff and service amenities these are just a few reasons I have been coming back to Skalnek Ford. I personally recommend you contact Rick Brewer for your next new Ford. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Susan for taking the time to write this review and even more thanks for being such a loyal customer!

Great people and great dealership!

I've been coming to Skalnek for years and I will continue to do so! They always take great care of me and work with me on my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review

Excellent experience!

Couldn't ask for a better experience. Right vehicle, right price. Great sales team, Ted Coons and manager Rick. Excellent trade in value versus multiple other dealerships. Bought with confidence! I highly recommend Skalnek Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience!

A great experience from the moment I entered the used car lot. There was a great selection of used cars to choose from. Ted Coons provided excellent guidance and I found a truck that worked for my needs. Provided me with top dollar for my trade in versus several other dealerships. I knew what price I needed and they worked with me. Rick, the sales manager, provided excellent service once negotiating. I walked out of the dealership with the confidence that not only did I find the right vehicle, but the right price, without having to worry about purchase anxiety. While waiting during the purchase process several Skalnek employees offered me water and conversation, showing the outstanding customer service this dealership holds. When walking out the door I knew I would complete reviews on this dealership. Funny thing is I didn't review the reviews before coming to Skalnek's and after the fact I see they have a 5 star rating with excellent reviews! That boosted my confidence in my purchase even higher! I couldn't have asked for a better experience. Thanks Skalnek Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Larry, thanks so much for the awesome review! We are glad you car buying experience was great. We hope you love your new ride for years to come!

Satisfied Buyer

Shopped for a used Escape on CarGurus and found what we were looking for at Skalnek. Contacted them through email and got a quick response. The salesman, Ted Coons, responded to my inquiry for an appointment to test drive vehicle right away. We decided to buy the vehicle and in a matter of just 2 hours we were driving it home. Throughout the process Mr. Coons explained everything thoroughly and made sure we understood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the great review, we hope you enjoy the new Escape!

First Rate Customer Care

Our family found ourselves leasing a new vehicle and needing a major repair recently. In both cases, the staff at Skalenk could not have been more efficient, professional, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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