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Metro Ford

(5,272 reviews)
Visit Metro Ford
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (518) 646-8797 (518) 646-8797
Used (518) 646-8429 (518) 646-8429
Service (518) 646-8831 (518) 646-8831

Reviews

(5,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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They are very knowledgeable and don't give ya a line of...

They are very knowledgeable and don't give ya a line of bs. I deal with Bill H. He takes care of everything. I just comein and sign and drive away. That's perfect for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I brought my wife’s car and my daughter’s car in on the...

I brought my wife’s car and my daughter’s car in on the same day for service before leaving on vacation. Both vehicles were completed the same day and we received excellent service. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are great people and they always seem to sim to help...

They are great people and they always seem to sim to help and pkesse me as a customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good job by Metro Ford Bod Works and on time I did not...

Good job by Metro Ford Bod Works and on time I did not have to wait longer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It’s so great to be able to deal with honest sales people...

It’s so great to be able to deal with honest sales people who tell the truth!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Metro Ford was a pleasure to work with. Their customer...

Metro Ford was a pleasure to work with. Their customer service was exceptional. I will be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My visit was quick, to the point and I received amazing...

My visit was quick, to the point and I received amazing support. I received a video with detailed information on current status and future concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Returning customer. Excellent customer service. The...

Returning customer. Excellent customer service. The process was easy and efficient from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I brought the vehicle in for an oil change, New York...

I brought the vehicle in for an oil change, New York State safety inspection and some new tires. I was alerted by my service advisor that the front brakes were a few miles from being metal on metal. The truck had 84,000 miles on those original brakes. He said the rear has more miles to go as they wear less quickly. But he offered me a discounted price if I were to do both front and back. By no means did he push the rear brakes. I opted to do front and back. Also with the new tires a front end alignment was performed. I couldn’t be happier with the service completed my service rep was Donnie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales person Darlene was very enthusiastic, and...

The sales person Darlene was very enthusiastic, and helpful. Rheumatologist had more available cars than other dealerships in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.