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Metro Ford

(5,271 reviews)
Visit Metro Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (518) 646-8797 (518) 646-8797
Used (518) 646-8429 (518) 646-8429
Service (518) 646-8831 (518) 646-8831

Reviews

(5,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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The staff were honest and very nice.

The staff were honest and very nice. I will definitely go back to them. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service, friendly well trained staff.

Great service, friendly well trained staff. I will highly recommend this service center to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchased my 2022 F250 from another local dealer (the

Purchased my 2022 F250 from another local dealer (the model and configuration was not available from Metro Ford at the time). I have purchased several new cars and trucks form Metro over the the period of many years. I ALWAYS use Metro's service for both my car and truck. I'm satisfied with their respective departments and their ability to make things right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my third vehicle from Metro Ford.

This is my third vehicle from Metro Ford. Outstanding customer service. Nicole is the best! I would not purchase a vehicle from any other dealership! I can't say enough good things about this dealership. From Sales to Service & Collision everyone is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service people were very polite excellent service and had

Service people were very polite excellent service and had it done very quickly really appreciate Metro Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is friendly and explains what is being done to

The staff is friendly and explains what is being done to your car so that you can understand. I was there for a recall. The service took less time that what was originally expected which is always great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Metro Ford is the only place I would ever take my

Metro Ford is the only place I would ever take my vehicles. It’s just not about service it’s about people, always friendly always willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I received great service for fixing the undercarriage of

I received great service for fixing the undercarriage of my Ford Escape. Appreciate it very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They delivered my truck quickly and I was pleased with

They delivered my truck quickly and I was pleased with the dealership, my Sales person snd the finance guy 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my second vehicle from Metro.

This is my second vehicle from Metro. I have been pleased with the ease in finding the vehicle I want and financing was completed very rapidly. Service department work has always been trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.