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Szott Ford

(874 reviews)
Visit Szott Ford
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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Great customer service!!

I have been a ford person for many years. I had a contour, taurus, Explorer, Mustang, Edge and Focus.I went through some rough times with the mortgage collapse and needless to say my credit was not so good a couple years ago. But Anthony Ketchum got me approved with a new focus 2 years ago after I had to turn in my EDGE lease. When I saw the new styles of the cars, I got the "itch". Between Christine Harris and Anthony Ketchum, they got me into a new Focus and I LOVE IT!!! Great sales, Great financing. Thank you Anthony and Christine! Rachel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Professional

I felt that all of my questions were answered and Nick the sales person was very pleasent to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience!!

Fast Enjoyable shopping experience and I was able to get the vehicle I wanted within the price range I wanted to pay! I would definitely recommend this dealer to friends and family. I will more than likely buy my next vehicle from them as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast Enjoyable shopping experience and I was able to get...

Fast Enjoyable shopping experience and I was able to get the vehicle I wanted within the price range I wanted to pay! I would definitely recommend this dealer to friends and family. I will more than likely buy my next vehicle from them as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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What a great dealership with a great staff. We worked...

What a great dealership with a great staff. We worked with Dan Kittle who was absolutely wonderful. It has been 23 years since the last time I purchased a Ford. I have purchased over 17 new cars all GM. I had no desire to purchase a Ford since a bad experience with Ford in 1989. I went to turn in my Arcadia and passed a Ford dealership. I thought what the heck I should look at the 2013 Explorer. I was shocked to see how many options I could get compared to my GMC Arcadia. Dan told me to take it home and make sure it was a good fit for the family. After driving both cars that day I realized what I had been missing all these years. The new Fords are light years ahead with the technology they have. We thought no way could we afford something like this. Not fully loaded with Navigation, leather, blind spot indicator, towing package, and the list goes on and on. This SUV can show the weather maps, gas prices, even ski conditions. All you have to do is ask the car to search for what you want. It can even become a wifi hot spot. So I went back to see what Dan could work out thinking in the back of my head no way is this going to work out. Well I was wrong. Dan gave a price that shocked us. Here is the deal. We got a fully loaded SUV with every option for the same price as a middle of the road Arcadia with cloth and limited options. The best part was there was no pressure and no haggling back and forth. When we decided to do the deal it took only 30 minutes. What was really cool was when we got home we got a call later that day from Dan to see how we liked the car. I highly recommend Szotts Ford for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jeff was great to deal with. Felt completely comfortable...

Jeff was great to deal with. Felt completely comfortable with his sales approach. Relaxed, no pressure. Gave good adive. Would totally recommend Jeff to anyone looking for good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Today my wife and I went to Christine to buy a used...

Today my wife and I went to Christine to buy a used vehicle with a budget, her & Anthony not only met our budget but they were able to put us in a 2013 explorer with the help of Chris Boan to buy my 2010 edge & to put my wife in her dream SUV the whole team just got new customers for life I can't get over the fast & friendly people at szott ford. They made us feel like family members

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Overall dealership experience - Buying and repair

I have been going to Szott Ford for many years and I will continue to go back. My sales person, Chris Boan is by far the most helpful, knowledgable, responsive person I have ever dealt with. He truly took all the hassle and stress out of buying a new car. He listened to what I wanted and needed and did the rest. Anybody that asks me about my car or where I went, I enthusiastically tell them about Chris and Szott Ford and recommend that they make a phone call or take a trip up to see them. Secondly, I have now had my car for a couple of months and took it in to have the oil change and tires rotated. The service department was very easy to work with and helpful as well. They got me right in and out. Excellent, excellent, excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tom went above and beyond trying to find what I was...

Tom went above and beyond trying to find what I was looking for in a new vehicle. Szott Ford is everything a dealership should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Hers is the deal. My last car I purchased this year was...

Hers is the deal. My last car I purchased this year was my 4th vehicle that I have gotten from Anthony and it was my 3rd that came from Szott Ford. Every time that I left the lot after getting a car from Anthony I was literally ecstatic. This year I purchased my second Mustang from Anthony. I left his lot with a fully loaded 2013 5.0 convertible with every possible option that Ford had to offer. Anthony spent a lot of time getting me financing for the vehicle. But he had numerous banks at his disposal and in the end, he got the job done. Needless to say, I love the Mustang. It's a lot faster than my other one and I am seriously considering trading it in next summer for a Boss 302. Of course, all I will have to do is call Anthony, tell him what I want and he will take care of the rest. 100% stress free environment and experience. Anthony will tell you he's an artist. I'll tell you he is just very experienced and just really xxxx good at his job. P.S. "I don't even know who your are anymore."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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